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Skills

  • Merchandising expertise
  • Sales presentation development
  • Financial analysis in sales performance
  • Client Nurturing
  • Social media networking
  • Cross-functional team coordination
  • Payment processing
  • On-site client presentations
  • Sales Events
  • Records administration

Work Experiences

  • Tracked, measured, and reported on trends for the sales team's analysis and decision-making.
  • Provided knowledgeable and friendly assistance to customers at every stage of the shopping and purchasing process.
  • Taught new employees about customer service, money management, and organizational techniques.
  • Analyzed emerging market conditions.
  • Arranged and coordinated international conference calls between the sales team and distributor partners to align on localized marketing initiatives.
  • Helped each customer navigate sales processes by managing customer expectations through strategic communications.
  • Assisted in the preparation of pricing models.
  • Assisted in the preparation of pricing models, focusing on currency exchange rates and profit margins in international markets.
  • Developed strong client relationships and delivered high-value services, resulting in a 10% increase in company market share.
  • Built sustainable relationships with key distributors.

Summaries

  • Sales Assistant with a specialty in process improvement.
  • Adept at resolving international pricing disputes.
  • Accelerated growth in key markets by 56%.
  • International Sales Intern is a dynamic framework and method retail product salesperson with 7 years of experience.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Sales Assistant with experience in store opening and closing procedures, as well as money handling and merchandising.
  • Dedicated Miscellaneous student handling the rigors of a Sales Internship while contributing to the company's success.
  • Maintain market currency and customer preferences to increase sales.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Achieved Excellence Award for cross-border performance by building and nurturing sustainable relationships with key distributors throughout international markets.

Accomplishments

  • Optimized email prospecting strategy, improving response rates by 37% over 8 months for international clients.
  • Facilitated cross-border client interactions, leading to a 41% faster payment timeline for international contracts.
  • Researched target markets in standard, identifying untapped opportunities and contributing to new territory expansion, increasing total unit sales by 16%.
  • Led pricing changes for Adobe Creative Suite in metric, resulting in a 23% jump in overall market competitiveness and sales.
  • Documented and resolved initiative which led to program.
  • Managed a portfolio of clients across 18 countries, maintaining 43% client retention rate over 2022 quarter.
  • Enhanced post-sale client support process, leading to the West Coast’s client satisfaction score improving by 42%.
  • Created and delivered personalized sales demos targeted to companies in Miscellaneous, resulting in a new client acquisition rate of 38%.
  • Performed competitor analysis on Asana to advise our SaaS sales approach in the Northeast, directly contributing to a 11% revenue increase.
  • Worked with the product management team to align cross-country sales pitches, increasing the consistency of presentations and boosting conversion rates by 34%.

Affiliations

  • American Medical Informatics Association
  • Association of Information Technology Professionals
  • Young Sales Professionals - International Chapter
  • Rotary International
  • International Association of Business Communicators (IABC) – Sales Focus Group
  • Business Professionals of America - Global Marketing Club
  • Global Marketing Alliance (GMA)
  • American Marketing Association
  • Society of Women Engineers
  • Salesforce Trailblazer Community

Certifications

  • Certified Public Accountant (CPA)
  • Cisco Certified Network Associate (CCNA)
  • CompTIA A+ Technician
  • Certified Marketing Professional - Sales & Int'l Markets Focus (CMP) - SMEI
  • Certified Data and Sales Analyst (CDSA) - Microsoft Excel
  • Certified International Sales Manager (CISM) - Harbor & Co.
  • CompTIA Network+
  • Cross-Cultural Competency Certification - LinkedIn Learning
  • First Aid/CPR Certified
  • E-Commerce for International Markets Certification - Jira

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