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Skills

  • Food preparation
  • Data Management
  • Problem resolution
  • Supervision
  • Process improvement
  • Team Leadership
  • Dinner service planning
  • Process implementation
  • Product testing
  • Invoice generation

Work Experiences

  • Used a hand truck to transport furniture and up to 17 boxes.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Used mechanized equipment to unload cargo in order to receive pre-ordered inventory.
  • Occupational Safety and Health Administration (OSHA) and state safety and health standards were met by cleaning and maintaining the warehouse.
  • Answered an average of 11 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Copied, logged, and scanned supporting documents before filing everything in the client's files.
  • Attached identifying tags or labels to materials, as well as marked information on cases, bales, and other containers.
  • Secured items in the truck by securing them with straps over protective padding.
  • Organized and placed product cases in the produce warehouse and walk-in cooler.
  • Wrapped items in cling film, padded moving blankets, and tape to keep them safe.

Summaries

  • Collaborate with commercial lenders to achieve sales targets.
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • Customer-focused, strategic-thinking salesperson with more than 20 years of experience in developing relationships, cultivating partnerships, retaining top accounts, and expanding profit channels.
  • Multi-tasking, self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, territory development, and uncovering customer needs to deliver solutions.
  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.
  • Ambitious
  • Looking forward to taking on a new challenge with a successful team.
  • Focused on customer service
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Material handler with 16 years of experience working closely with other employees and leaders to efficiently move goods.

Accomplishments

  • Worked within cross-functional teams to develop and implement a process improvement, driving program.
  • Delivered training to colleagues in proper forklift operation, leading to zero safety incidents over several months.
  • Assisted in the implementation of new inventory control software that reduced lost inventory by 63%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Successfully processed over 17 orders per shift, maintaining 65% accuracy in inventory tracking.
  • Assumed responsibility for hazardous materials handling, ensuring zero incidents over two years.
  • Played a pivotal role in maintaining OSHA compliance by overseeing safety audits and reducing near-miss accidents by 48%.
  • Contributed to the design and installation of conveyor systems, resulting in a 83% boost in daily order fulfillment.
  • Played a key role in transitioning from manual to automated warehousing, increasing productivity by 29%.
  • Collaborated on a project aimed at shrinking order processing times, leading to a 35% improvement.

Affiliations

  • Associate Member, Council of Supply Chain Management Professionals (CSCMP)
  • Graduate, Applied Warehouse Technology Course, Brightline, 2021
  • Participant, Occupational Safety and Health Administration (OSHA) Training Programs
  • Graduate, National Safety Council Warehouse Safety Program, 2017
  • Member, National Institute for Storage and Warehouse Logistics (NISWL)
  • Member, The Society for Maintenance and Reliability Professionals (SMRP)
  • Affiliate, National Association for Stock Inventory (NASI)
  • Member, Association for Supply Chain Management (APICS)
  • Certified Warehouse Distribution Specialist, Summit Group, 2016
  • Alumni, Warehouse Operations Training, QuickBooks, 2024

Certifications

  • Certified Professional in Supply Management (CPSM)
  • Automated Storage and Retrieval Systems (ASRS) Certification
  • Certified Protection Officer (CPO)
  • Cisco Certified Internetwork Expert (CCIE)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Public Accountant (CPA)
  • CompTIA Network+
  • Certified Material Handling Professional by MHEDA
  • Certified Inventory Management Specialist
  • Certified Inventory and Production Management (CPIM) by ASCM

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