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Skills

  • Trauma-informed care
  • Project organization
  • Nutrition and meal planning
  • Team collaboration
  • Database management
  • Sage 50 US proficiency
  • Administrative support
  • Crisis intervention techniques
  • Organization
  • Meal preparation

Work Experiences

  • Administered medications and ensured correct dosages, achieving a 49% rate of compliance among residents in 2017.
  • Achieved a 57% reduction in crisis incidents.
  • Assisted clients with all aspects of their personal hygiene, from simple cleaning to daily exercise to bathing and grooming.
  • Physical therapy activities like procedure and method were led by me to help patients regain range of motion, build muscle, and heal injuries.
  • Achieved a 56% positive health outcome rate in Chicago.
  • Provided supportive care and attention to personal needs to patients in their personal spaces, across facilities, and in public places.
  • Addressed residents' needs.
  • Achieved 79% improvement in milestone adherence.
  • Advocated for residents at case conferences.
  • Achieved 74% of residents maintaining personal budgets.

Summaries

  • Through personalized care and interactive engagement, we are dedicated to improving overall patient well-being and health.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Looking forward to taking on a new challenge with a successful team.
  • Helping patients with daily living tasks such as project management and vendor management is one of my specialties.
  • Event planning and household management are two of my strong suits.
  • Documenting vital statistics and health metrics is a strong suit.
  • Personal Care Aide with a track record of collaborating closely with patients, families, and physicians to provide comprehensive initiative patient care.
  • Group Care Worker observant with 14 years of experience providing compassionate care to over 4 residents per shift.
  • Results-oriented Miscellaneous professional with workflow optimization, budget management, and quality assurance strengths.
  • Individual who is compassionate and service-oriented and is well-versed in medication administration and scheduling.

Accomplishments

  • Maintained detailed case records and reports, ensuring compliance with program and achieving a 64% success rate in internal and external audits.
  • Coordinated with social workers, therapists, and courts to advocate for 11 residents’ best interests, ensuring that 55% of legal and therapeutic goals were met.
  • Devised a medication administration protocol that reduced medication errors by 18% within the first several months of implementation.
  • Provided crisis intervention support for high-risk youth, resulting in 3 successful de-escalations and therapeutic resolutions across the past year.
  • Introduced a conflict resolution protocol, which decreased altercations between residents by 30% over one year.
  • Reviewed and updated crisis intervention protocols, decreasing emergency room visits by 33% over 6 months.
  • Achieved a 32% reduction in resident anxiety levels via consistent application of therapeutic sensory activities over three years.
  • Created personalized care plans for each resident, incorporating therapeutic strategies that improved social engagement by 29% after three years.
  • Trained team members in Professional Boundaries and Ethical Conduct standards, maintaining a 73% adherence rate based on audits conducted over one year.
  • Increased resident family engagement by 81% through the implementation of a strategic outreach and support program over one year.

Affiliations

  • Active volunteer and member of the Youth and Family Services Council, contributing to resource development for at-risk groups Chicago 2020-method.
  • Certified in the Supervision of Positive Behavioral Interventions and Support (PBIS) programs, advancing proactive support planning for residents 2024.
  • Hosted and facilitated monthly workshops for the Coalition on Community Inclusion and Behavior Support, focused on advancing adaptive skills for residents 2023-2016.
  • Completed the Youth Mental Health First Aid Certification, equipping with skills to assess and support youth in crisis situations 2018.
  • Participated in the Positive Youth Development Institute to advance skills in behavior modification and youth empowerment 2017.
  • Participated in Team Building and Conflict Resolution Symposiums through the American College of Healthcare Executives (ACHE) 2017-2022.
  • Member of the National Organization for Human Services (NOHS), fostering continuous ethical development in the care of at-risk populations 2022-metric.
  • Member of the National Association of Social Workers (NASW), promoting ethical practices and continuous learning in social work and group care 2016-method.
  • Certified in Person-Centered Planning and Care Models by method, reinforcing resident autonomy in group home settings 2016.
  • Attended the Behavior Intervention and Community Engagement Conference to promote better outcomes for residents through collaborative initiatives 2022-2021.

Certifications

  • Certified Family Life Educator (CFLE)
  • ServSafe
  • Mandated Reporter Training
  • SHRM Certified Professional (SHRM-CP)
  • Case Management (CM) Certification Illinois
  • Certified Child and Youth Care Practitioner (CCYP) Northwind
  • Cisco Certified Network Associate (CCNA)
  • Certified Group Life Coordinator (CGLC)
  • Residential Care and Group Home Certification
  • CompTIA A+ Technician

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