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Skills

  • Supervision
  • MS Office
  • Operational improvement
  • Team building
  • Lean manufacturing principles
  • Communications
  • Organization
  • Scheduling
  • Automation technology adoption
  • Coaching and mentoring

Work Experiences

  • Trained, coached, and mentored staff to ensure that the new metric program was implemented smoothly.
  • Implemented cutting-edge programs, such as the category program, to boost employee retention and reduce turnover.
  • Oversaw a successful turnaround that resulted in the elimination of over $7 in debt in 18 months.
  • Organized several months leadership workshops to teach team members about productivity best practices.
  • Successfully managed purchasing, sales, marketing, and customer account operations.
  • Helped with regulatory compliance by supervising all audits to ensure protocol compliance.
  • Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions.
  • Worked directly with management, PM Operations Supervisors, and the program department to brainstorm, discuss strategy, and mitigate system issues.
  • Achieved a 45% improvement in efficiency.
  • Led the company to a successful product launch and growth by developing an initial product roadmap and go-to-market strategy.

Summaries

  • Strong track record of developing precise and targeted business operations plans, managing system areas, evaluating performance, and implementing change.
  • Known for leading metric employees to complete system tasks and for success in process industries.
  • Customer-focused General Manager with 16 years of experience who is committed to expanding process improvement and cross-functional collaboration.
  • Within Miscellaneous, senior PM Operations Supervisor and outstanding performer in budget management and strategic planning.
  • Veteran PM Operations Supervisor with exceptional project management and stakeholder engagement abilities.
  • Entrepreneur and executive-level business manager with experience running start-up and emerging companies.
  • Strong motivation combined with outstanding interpersonal, communication, and team-building abilities.
  • Achieved 64% improvement in sprint success rates.
  • Offering performance reporting and risk assessment, meticulous leader and strategic planner with broad managerial acumen.
  • Expertise in technology and product development.

Accomplishments

  • Implemented real-time project tracking tools, reducing scope creep and project overruns by 74% over one year.
  • Instituted comprehensive training programs leading to 14% improvement in employee efficiency and compliance with regulations.
  • Developed a KPI dashboard that reduced data reporting time by 15% and improved decision-making efficiency across departments.
  • Played a key role in redesigning workflows, resulting in 16% improvement in operational productivity across compliance.
  • Collaborated with team of 15 in the development of method.
  • Upgraded project management tools, increasing project visibility and delivery accountability, leading to a 45% faster project completion rate.
  • Championed a conflict resolution strategy that decreased project roadblocks and led to completion of 5 high-priority projects ahead of schedule.
  • Reduced procurement cycle time by 34% through successful renegotiation of vendor agreements.
  • Met or exceeded operational KPIs for 8 consecutive quarters by optimizing cross-functional team collaborations using Workday.
  • Created and re-engineered monthly reporting formats, cutting reporting time by 74% and improving presentation clarity.

Affiliations

  • Society of Women Engineers
  • American Marketing Association
  • Project Management Institute
  • Society of Human Resource Management (SHRM) - Participating in human resources strategy development and team conflict management.
  • Association for Supply Chain Management (ASCM) - Specialized in optimizing supply chain processes, relevant to operation efficiencies.
  • Rotary International
  • Project Management Institute (PMI) - 2015 Member for advancements in project management methodologies.
  • Association for Supply Chain Management (APICS)
  • National Association of Social Workers
  • National Contract Management Association (NCMA) - Completed coursework in contract negotiations and vendor management.

Certifications

  • Lean Six Sigma Black Belt - Brightline
  • First Aid/CPR Certified
  • Certified Public Accountant
  • Six Sigma Green Belt - Meridian
  • Certified Analytics Professional (CAP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Business Analysis Professional (CBAP)
  • Agile Coach Certification - 2016
  • Change Management Certification – Prosci

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