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Skills

  • Regulatory filings
  • Training and development
  • Compliance with regulatory standards
  • Sheet balancing
  • Data analysis
  • Key Performance Indicator (KPI) Monitoring
  • Financial Management
  • Complex problem resolution
  • Advanced Excel proficiency (e.g., PivotTables, VLOOKUP)
  • General ledger accounting expertise

Work Experiences

  • Designed and produced reports to highlight and explain collection issues and balances due working with clients and attorneys as needed.
  • Achieved reduction over 2019.
  • Collaborated with external vendors.
  • Collaborated with IT to design custom billing dashboards, which enabled near real-time monitoring of financials across multiple business streams.
  • Verified account reconciliations and monitored general accounting work to keep the team on track with daily and monthly functions.
  • Completed month-end closing activities.
  • Collaborated with IT to design custom billing dashboards.
  • Achieved a company-wide reduction in overdue accounts by 29%.
  • Boosted departmental efficiency by 37%.
  • Double-checked submitted financial documentation against internal and regulatory standards for accuracy and integrity.

Summaries

  • A gifted individual who speaks 16 languages fluently.
  • Billing Analyst, Customer Financial Services who is capable of keeping accounting teams on track with current and anticipated demands.
  • Dedicated to providing excellent service while maximizing profits.
  • Focused, committed, and adept at quickly identifying errors and mitigating losses.
  • Competent billing analyst with experience researching issues in time-sensitive situations.
  • Billing Analyst, Customer Financial Services with 17 years of experience is a conscientious Billing Analyst, Customer Financial Services.
  • Hope to help Meridian achieve even greater success by leveraging my personal skill set and proactive demeanor.
  • Accounting reports and account reconciliations are second nature to me.
  • Coordinate patient admission and discharge.
  • Accounting principles, reconciliation procedures, report generation, and account payment processing are all areas of expertise.

Accomplishments

  • Implemented streamlined invoicing processes that reduced approval delays by 11 days, improving cash flow by 68%.
  • Reduced turnover rate in the billing department by 51% through enhanced team collaboration and process improvements.
  • Reduced the invoice processing time by 13 days, enhancing efficiency and lowering overdue balances by 56%.
  • Built strong interdepartmental relationships that resulted in a 79% faster issue resolution time for billing-related inquiries.
  • Collaborated on the implementation of an ERP migration project, leading to a seamless transition within budget and ahead of schedule.
  • Collaborated with the IT team to implement new billing policies, reducing manual data entry errors by 63% and improving accuracy.
  • Maintained a consistent 100% clean audit certification over a period of 15 years, adhering strictly to regulatory guidelines.
  • Utilized advanced Excel and ERP systems to track payments, reducing outstanding balances by 63% within Seattle over a 7-month period.
  • Documented and resolved metric which led to category.
  • Resolved product issue through consumer testing.

Affiliations

  • Freemason
  • Association for Supply Chain Management (APICS)
  • Rotary International
  • Toastmasters
  • Attendee of the Accounting and Finance Show speaker series, specializing in Billing Automation Strategies 2022
  • International Association of Administrative Professionals
  • Volunteer for Financial Literacy Education programs under National Endowment for Financial Education (NEFE)
  • Customer Experience Professionals Association (CXPA) – Client Financial Services Specialization 2022
  • National Association of Certified Credit Counselors (NACCC) Certification 2021
  • International Association of Commercial Collectors (IACC) – Member/Certification 2023

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Microsoft Certified Systems Engineer (MCSE)
  • International Accounts Receivable Professional (IARP)
  • Certified Financial Services Auditor (CFSA)
  • Certified Payroll Professional (CPP)
  • Google Certified Professional Cloud Architect
  • Certified Billing and Coding Specialist (CBCS)
  • Cisco Certified Internetwork Expert (CCIE)
  • Customer Service Management (CSM) Certification
  • Certified Credit and Risk Analyst (CCRA)

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