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Skills

  • Data cross-referencing
  • Evidence chain of custody management
  • Compliance with regulatory standards
  • Evidence handling
  • Relationship development
  • Teleprompter use
  • Spreadsheet development
  • Information security protocols
  • Internal reporting improvement
  • Team management

Work Experiences

  • Achieved 31% improvement in trial preparation processes.
  • Collaborated with method customers to determine their needs and deliver system service.
  • Awarded Innovation Award for dedication and outstanding contribution to solving complex fraud investigations by leveraging open-source intelligence tools.
  • Collected evidence and photographed crime scenes.
  • Briefed superiors on findings.
  • Assisted with analyzing phone record dumps and GPS data, which was integral to breaking metric crime ring and securing convictions in Phoenix.
  • Analyzed cases involving system crimes.
  • Answered 9 calls per one year to help customers with their questions and concerns.
  • Collaborated with the district attorney’s office to prepare case files for court, ensuring all materials were submitted 12 days ahead of deadlines.
  • Wrote news headlines for broadcasting in order to capture listeners' attention with concise and clear writing.

Summaries

  • Advanced in managing comprehensive spreadsheets and databases, increasing data accessibility for legal teams by 80% and improving case workflow efficiency.
  • Contributed to 17% improvements in evidence collection processes.
  • Contributed to 26% increase in case resolution efficiency.
  • Awarded Employee of the Year for playing a pivotal role in metric investigations, effectively managing case data and tracking progress.
  • Adhered to strict confidentiality requirements.
  • Investigative Assistant is a multi-talented Investigative Assistant who is consistently rewarded for planning and operational improvements.
  • Accomplished Investigative Assistant with a proven ability to handle high-stakes cases involving digital evidence, ensuring 3 successful case resolutions.
  • Collaborative Investigative Assistant.
  • Compiled investigative summaries.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Trained junior team members on evidence collection processes, improving workflow efficiencies by 22%.
  • Assisted in creating training materials for new investigative techniques, contributing to a 8% faster onboarding process for new hires.
  • Provided forensic photographic evidence that was key in successfully securing convictions in 18 separate cases.
  • Managed confidential informant communications and intelligence gathering, which led to the arrest of 18 known criminals.
  • Played key role in performing internal audits of investigative procedures, fostering improvements that enhanced accuracy by 74%.
  • Conducted ongoing suspect surveillance for 15 concurrent investigations, directly contributing to suspect apprehension rates.
  • Produced real-time updates from field operations to senior investigators, reducing decision-making lag by 4 minutes per case.
  • Monitored social media, public records, and digital communications, flagging potential risks for 7 corporate clients.
  • Analyzed and cross-referenced suspect data from multiple platforms, streamlining case file management and reducing duplication efforts by 23%.
  • Improved overall case documentation accuracy by 44%, reducing evidence mismanagement issues in one year.

Affiliations

  • International Association of Law Enforcement Intelligence Analysts (IALEIA)
  • National Alliance of Investigative Professionals (NAIP)
  • National Association of Investigative Specialists (NAIS)
  • International Association of Crime Analysts (IACA)
  • Surveillance Training Certification - Oregon
  • Lions Club
  • Affiliated with the Drug Enforcement Administration (DEA) Educational Forum
  • Association of Certified Fraud Examiners (ACFE)
  • International Association of Administrative Professionals
  • Federal Law Enforcement Training Accreditation (FLETA)

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Apple Certified Associate (ACA)
  • Incident Response Investigation Certification (IRIC) - SANS Institute
  • Certified Law Enforcement Analyst (CLEA) - International Association of Crime Analysts (IACA)
  • Criminal Intelligence Certified Analyst (CICA) – International Association of Law Enforcement Intelligence Analysts (IALEIA)
  • Legal Transcription Certification - ServiceNow
  • OSINT (Open Source Intelligence) Professional Certification - Global Intelligence Academy
  • Salesforce
  • Chain of Custody Management Certification - Evidence Management Institute (EMI)
  • Certified Background Screening Professional (CBSP) - National Association of Professional Background Screeners (NAPBS)

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