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Skills

  • Customer retention
  • Purchasing and planning
  • Building Renovation Management
  • Customer service
  • Project organization
  • Business operations
  • Proficient in Microsoft Excel
  • Compensation/benefits administration
  • Operational improvement
  • First Aid/CPR

Work Experiences

  • Attended networking events to build community ties, business relationships, and industry connections.
  • Developed effective 9 month business plans to help strategic decision-makers focus on achieving long-term goals.
  • Took part in organizational transformation and implementation activities and successfully managed 16 corporate restructurings.
  • Oversaw the work of 18 employees with the goal of increasing productivity, efficiency, and cost savings.
  • Created reports that included project information and forecasts.
  • Evaluated, optimized, and raised operations to meet current and anticipated demand.
  • Added exciting standard products to the establishment, increasing sales revenue $11 by researching current trends.
  • Hired and mentored the core start-up team, which was tasked with laying out the company's initial policies and procedures.
  • Provided Real Estate and Real Estate clients with business management and leadership skills.
  • Was in charge of the day-to-day operations of standard business, which included 6 employees spread across 13 locations.

Summaries

  • Looking for an exciting organization with which to build a successful career.
  • Scrum Master certified
  • Strategic thinker with expertise in quality assurance.
  • Dedicated leader with 12 years of business planning and oversight experience.
  • Cross-functional collaboration Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • Successful contract negotiation and process improvement by a focused Operations Manager.
  • Building Operations Manager is a hardworking and dependable Building Operations Manager who excels at quality assurance and process improvement.
  • Recognized for operational, customer service, initiative, and process excellence.
  • Even in high-pressure situations, able to remain calm and composed.
  • Building Operations Manager with 16 years of experience in operations management, directing metric and system daily activities.

Accomplishments

  • Conducted facility inspections that achieved a 49% improvement in compliance with OSHA safety standards over three years.
  • Collaborated with IT teams to integrate automated building control systems, improving energy efficiency and cutting reactive maintenance requests by 39%.
  • Spearheaded sustainability initiatives that improved energy efficiency, cutting greenhouse gas emissions by 43% in one year.
  • Implemented rigorous tracking and reporting methods for building systems, driving down unaccounted expenses by 17 annually.
  • Revamped vendor contracts for maintenance services resulting in a 60% reduction in service costs while maintaining service quality.
  • Coordinated multi-team efforts to ensure building systems remained operational during program, preserving 22% uptime.
  • Enhanced fire and safety protocols resulting in a 58% decrease in workplace accidents and faster evacuation drill times.
  • Developed and implemented a standardized vendor management process, resulting in 79% better vendor performance and reduced delays.
  • Negotiated with service providers to implement fixed-fee contracts, resulting in more predictable budgeting and a $138,000% cost reduction over several months.
  • Devised and executed maintenance benchmarking programs that improved reaction times to critical system faults by 49%.

Affiliations

  • ChainLink Research Advisory Board – Advised on integration of IoT solutions in large-scale building operations for enhanced asset performance.
  • Building Owners and Managers Association (BOMA) – Participated in professional development workshops focused on energy management and operational efficiency.
  • Corporate Facilities Council (CFC) – Participating committee member contributing to the development of industry-wide asset management standards.
  • Project Management Institute (PMI) – Completed project management certification to improve capital project planning and vendor coordination.
  • International Association for Continuing Education and Training (IACET) – Attended educational series focusing on modern approaches to vendor and contractor management.
  • Sustainability Facility Professional (SFP) – Certified in driving cost savings through sustainable building operations and energy reduction strategies.
  • Real Property Association of Canada (REALPAC) – Gained insights on asset management strategies for green building certifications.
  • International Code Council (ICC) – Participated in discussions about building safety codes and compliance measures.
  • Energy Star Partner – Recognized building operations under my management met stringent energy performance standards.
  • American Energy Engineers (AEE) – Active member developing skills in the latest energy management technologies.

Certifications

  • Certified Sustainability Facility Professional (SFP) by metric
  • Energy Efficiency Practitioner (EEP) by AEE
  • Salesforce
  • CompTIA Security+
  • Certified Construction Manager (CCM) by CMAA
  • Cisco Certified Network Associate (CCNA)
  • LEED Accredited Professional (LEED AP) by USGBC
  • Water Efficiency Manager Certification (WEF-Cert)
  • Project Management Professional (PMP)
  • Certified Building Engineer (CBE) by system

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