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Skills

  • Business operations
  • Cost analysis and savings
  • Team leadership and supervision
  • RFI Scanners
  • Supervision and training
  • Financial administration
  • Proficient in Microsoft Excel
  • Preventive Maintenance Programs
  • First Aid/CPR
  • Security systems

Work Experiences

  • Used budget management and workflow optimization to implement business strategies to increase revenue and expand into new markets.
  • Set a sales budget for all prime costs, loss of goods, and controllable items to improve cash flow.
  • Created reports that included project information and forecasts.
  • Achieved 65% reduction in safety incidents.
  • Attended networking events to build community ties, business relationships, and industry connections.
  • Improved operational quality by delivering and implementing staff engagement, gender diversity, and cultural programs, as well as a robust reporting tool.
  • Directed Building Operations Managers in the creation of dynamic displays of new merchandise to attract store patrons' attention.
  • Oversaw a successful turnaround that resulted in the elimination of over $4 in debt in several months.
  • Worked with employees to improve customer satisfaction, streamline procedures, and increase bottom-line profits.
  • Coordinated and improved delivery of $17 of Power BI in the past year through optimized.

Summaries

  • Building Operations Manager with 16 years of experience in operations management, directing metric and system daily activities.
  • Procedure and program have a proven track record.
  • Expert planner and problem-solver with a track record of business leadership.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Motivating leader who has built and managed method teams in the past.
  • Building Operations Manager is a focused and diligent Building Operations Manager with over 7 years of experience in maintaining smooth business operations.
  • Proven track record of developing and implementing targeted business operations plans, as well as overseeing program aspects that result in initiative.
  • Strategic thinker with expertise in quality assurance.
  • Strong technical skills and experience in strategic planning.
  • Scrum Master certified

Accomplishments

  • Implemented comprehensive utility monitoring systems, reducing facility energy consumption by 67% and driving cost savings of $18 annually.
  • Developed emergency preparedness and safety plans, reducing OSHA reportable incidents by 43% across all sites.
  • Trained and mentored a team of 14 building staff, resulting in an increase in team productivity by 35% and reducing turnover by 10.
  • Optimized preventative maintenance schedules, extending equipment life span and decreasing emergency repair expenses by $11 annually.
  • Conducted facility inspections that achieved a 49% improvement in compliance with OSHA safety standards over three years.
  • Streamlined security operations by adopting new Jira, reducing unauthorized building access incidents by 21%.
  • Collaborated with external auditors to ensure all building operations complied with procedure, resulting in a program.
  • Facilitated certification of program under LEED procedure, reflecting the company’s commitment to sustainability and cost efficiency.
  • Established KPIs for maintenance teams, resulting in 57% faster response rates to urgent repair requests.
  • Enhanced fire and safety protocols resulting in a 58% decrease in workplace accidents and faster evacuation drill times.

Affiliations

  • International Facility Management Association (IFMA) – Member since 2022, with active participation in sustainable building initiatives.
  • American Society for Healthcare Engineering (ASHE) – Led facility management activities in compliance with healthcare-specific energy and safety protocols.
  • National Fire Protection Association (NFPA) – Contributor to dialogues regarding fire safety and emergency preparedness.
  • Real Property Association of Canada (REALPAC) – Gained insights on asset management strategies for green building certifications.
  • American Energy Engineers (AEE) – Active member developing skills in the latest energy management technologies.
  • Sustainability Facility Professional (SFP) – Certified in driving cost savings through sustainable building operations and energy reduction strategies.
  • LEED Accredited Professional (LEED AP) – Certified in Promoting Green Building Practices and Energy Efficiency in Facility Operations.
  • National Institute of Standards and Technology (NIST) – Involved in facility standards development with emphasis on IoT in predictive maintenance.
  • Occupational Safety and Health Administration (OSHA) – Conducted multiple training sessions focused on maintaining safe workplace conditions in facility operations.
  • Building Owners and Managers Association (BOMA) – Participated in professional development workshops focused on energy management and operational efficiency.

Certifications

  • CompTIA Network+
  • Water Efficiency Manager Certification (WEF-Cert)
  • Building Automation System (BAS) Certification by Siemens
  • CPD - Continuing Professional Development (Facilities Management Specialization)
  • Cisco Certified Internetwork Expert (CCIE)
  • Refrigeration Service Engineers Society (RSES) Certification
  • Building Inspector Certification by International Code Council (ICC)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • ServSafe
  • First Aid/CPR

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