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Skills

  • Customer service
  • Digital filing system management
  • Communication with medical and administrative staff
  • Developing compliant cross-department workflows
  • Generating improvements in file retrieval speed by 60%
  • Handling high volumes of medical files efficiently
  • Team management
  • Team building
  • Business operations
  • Improving departmental efficiency through process enhancements

Work Experiences

  • Centralized records into an EHR system.
  • Decreased outdated data storage at Austin.
  • Conducted routine chart audits.
  • Kept meticulous records of office inventories and ordered additional supplies for $3.
  • Consistently achieved monthly goals of managing over 3 new and existing patient records in a busy framework medical facility.
  • Consistently achieved monthly goals.
  • Achieved a 45% decrease in misplaced files.
  • Collaborated with physicians and nurses.
  • Collaborated with healthcare staff.
  • Achieved Outstanding Service Award for process improvement.

Summaries

  • Proven experience in procedure and program environments, as well as knowledge of provider requirements.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Asana advanced abilities
  • Dedicated to learning, growing, and succeeding in Healthcare.
  • Adept at balancing multiple tasks.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved 35% faster record retrieval.
  • Healthcare practices, compliance standards, and operations are all familiar territory for this versatile administrative professional.
  • Medical Records File Clerk is a well-organized Medical Records File Clerk who is well-versed in healthcare processes and administrative requirements.
  • Goal-oriented and friendly, with a track record of updating traditional offices to improve patient satisfaction.

Accomplishments

  • Handled confidential patient information with precision and ensured seamless communication between administration, medical staff, and compliance teams.
  • Recognized for significantly reducing filing errors by implementing a cross-verification system with an error rate reduction of 34% in 2015.
  • Consistently achieved departmental goals by transcribing and filing procedure an average of 13 inpatient and outpatient charts.
  • Coordinated the retrieval and re-filing of 2 complex medical charts for various specialists, meeting daily retrieval deadlines 100% of the time.
  • Reported regularly on the status of over 12 patient files being digitized to management and health teams.
  • Assisted clinics by ensuring accurate and timely updates for marketing, improving communication between staff and reducing patient wait times by 83%.
  • Worked closely with medical teams, ensuring patient files were updated in real-time, which contributed to streamlined patient care.
  • Provided critical administrative support in the efficient handling and data entry of 16 patient charts per day.
  • Supported the risk management unit by performing routine checks on archived medical records, ensuring a 34% adherence to retention policies.
  • Managed data integrity of over 7 medical records, ensuring compliance with HIPAA regulations.

Affiliations

  • Electronic Health Record Association (EHRA)
  • American Medical Billing Association (AMBA)
  • National Council on Administrative Records and Statistics (NCARS)
  • National Association of Medical Staff Services (NAMSS)
  • National American Association of Healthcare Professionals (NAAHP)
  • American Health Information Management Association (AHIMA)
  • American Medical Informatics Association
  • Healthcare Financial Management Association (HFMA)
  • Health Systems Improvement Alliance (HSIA) Special Interest Group
  • Association for Supply Chain Management (APICS)

Certifications

  • HIPAA Awareness Training and Certification - Harbor & Co.
  • SHRM Certified Professional (SHRM-CP)
  • Certified Healthcare Access Associate (CHAA) - system
  • Certificate in Medical Office Administration - category
  • Certified in Healthcare Compliance (CHC) – Compliance Certification Board
  • ServSafe
  • Certified Electronic Health Records Specialist (CEHRS) - National Healthcareer Association (NHA)
  • Medical Record Retention Specialist Certification - system
  • Certified HIPAA Professional (CHP) – metric
  • OSHA Healthcare Compliance Certification

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