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Skills

  • HIPAA compliance
  • Trauma-informed care
  • Substance abuse counseling
  • Metric equipment
  • Rehabilitation treatment planning
  • Customer service
  • Family counseling
  • Regulatory compliance
  • Effective case management
  • Behavior modification planning

Work Experiences

  • Contributed to a 60% reduction in clinical anxiety symptoms.
  • Built meaningful client relationships.
  • Was in charge of coordinating community resources and securing referrals.
  • Built meaningful client relationships, helping facilitate 14 yearly successful discharges from the program.
  • Answered 7 calls per one year to help customers with their questions and concerns.
  • Collaborated with external agencies.
  • Conducted assessments and screenings for new intakes, reducing referral wait times by 66%.
  • Accommodated unique client needs.
  • Coordinated services for clients across Atlanta, linking families to community resources and increasing access to affordable support systems.
  • Conducted assessments for new intakes.

Summaries

  • Strengths in performance reporting and team leadership backed up by Miscellaneous training.
  • Comprehensive knowledge of evidence-based methodologies.
  • Achieved consistent improvements in staff performance.
  • Achieved a 82% positive feedback rate.
  • Compassionate and effective Day Treatment Counselor with a history of integrating trauma-informed care into therapeutic environments. Significantly improved staff-client interactions, and reduced the incidence of re-traumatization through specialized conflict resolution training.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Assessed and treated clients with acute mental health needs.
  • Committed to interdisciplinary teamwork.
  • Caring and culturally competent Day Treatment Counselor.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.

Accomplishments

  • Reduced program wait time by 28% through innovative scheduling and service delivery optimizations, enhancing overall client satisfaction.
  • Prioritized client needs and adjusted treatment approaches, resulting in a 43% improvement in goal achievement on treatment plans.
  • Collaborated with team of 18 in the development of initiative.
  • Authored annual program evaluations, demonstrating program success and driving improvements in service delivery through data-driven insights.
  • Facilitated group therapy sessions for 3 adolescents per week, resulting in a 23% improvement in self-reported behavioral outcomes.
  • Maintained accurate and timely client records using method, leading to a 81% reduction in documentation errors.
  • Streamlined therapy session scheduling and coordination, leading to a 36% improvement in time management under high-pressure circumstances.
  • Delivered culturally competent care to diverse populations, contributing to stronger therapeutic alliances and client retention rates of 47%.
  • Ensured compliance with state and federal regulations, leading to successful audits with zero findings over one year.
  • Supported discharge planning for clients, increasing independent living skills and successful post-treatment outcomes by 40%.

Affiliations

  • Community Anti-Drug Coalitions of America (CADCA)
  • American Society of Safety Professionals
  • Professional Association of Therapeutic Horsemanship International (PATH Intl.)
  • Society for Research in Child Development (SRCD)
  • Freemason
  • Association for Computing Machinery
  • American Association for Marriage and Family Therapy (AAMFT)
  • American Psychological Association (APA)
  • School Social Work Association of America (SSWAA)
  • Association of Information Technology Professionals

Certifications

  • First Aid/CPR Certified
  • Certified Clinical Trauma Professional (CCTP)
  • First Aid and CPR Certification
  • Mindfulness-Based Stress Reduction (MBSR) Certification
  • Certified Child and Youth Care Professional (CCYC-P)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Counselor for Integrative Medicine (CCIM)
  • Certified Public Accountant
  • Salesforce
  • CompTIA Security+

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