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Skills

  • Website Maintenance
  • Storage hardware architecture
  • Stakeholder management
  • Oral and written communication
  • Agile methodology
  • Project management
  • Training system scope
  • System upgrades
  • Technical expertise
  • Budgets

Work Experiences

  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Was responsible for identifying and resolving requirements conflicts involving scope, schedule, budget, and quality.
  • User stories were created to document business and functional requirements.
  • Looked into processes in order to create maps and figure out the best ways to improve.
  • Had an excellent attendance record and was always on time for work.
  • Improved and streamlined the company's accounting and operations system.
  • Collaborated with the QA team to create usability and functional test scripts for customer approval.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Moderated discussions about feasibility and backlog grooming.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.

Summaries

  • Program Research Associate who is well-versed in vendor management and has worked in Computers Software.
  • Looking for a development position that focuses on enterprise software.
  • Principal Consultant with extensive experience in planning and implementing solutions for customers that meet and exceed their expectations.
  • Professional with 11 years of experience looking for a new role with room for growth and advancement.
  • Product Owner is an experienced Product Owner who is dedicated to maintaining cutting-edge technical skills and industry knowledge.
  • Within Computers Software, senior Product Owner and outstanding performer in budget management and risk assessment.
  • Graphic Design Specialist with a broad skill set, including collateral design, web design, and project management, who is focused on meeting deadlines.
  • Good problem-solver and planner with a thorough understanding of category products.
  • Skilled at approaching problems in novel ways to come up with novel solutions.
  • Skilled standard Support Engineer with a track record of making a positive impact on budget management through sound judgment and advanced technical knowledge.

Accomplishments

  • System Collaborated with marketing and business development groups for collateral needs by creating page layout designs for flyers, data sheets, CD covers and other printed materials.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Print Design: Designed all graphics and writing content layout for a 250-page cookbook about modern Cambodian cooking.
  • Communicated
  • Program Managed complex BI/DW deployment programs, facilitating acquisition of business requirements. Prepared design specifications, developed reporting and analytics, tested and managed user adoption.
  • Requirements Analysis: Completed business requirements analysis including the evaluation of systems specifications for client Web site two weeks ahead of deadline.
  • Client Interface: Collaborated on client engagement strategy to drive entry into risk-driven project methodology, improving accuracy of project definition, sizing estimates, and yearly resource budget planning. Improved client relationships and project predictability through shared business and technical perspectives, agreed project roles, risk assessment, use cases, transparent business-aligned development efforts, and time-boxed delivery.
  • Programming: Increased revenues by 12% by developing codes for accounting tasks including cost estimation and revenue generation.
  • Adapted
  • Analyzed

Affiliations

  • American Marketing Association
  • Association for Supply Chain Management (APICS)
  • Google Product Management Association
  • Professional Scrum Product Owner (PSPO) - 2016
  • National Association of Social Workers
  • Lean Product and Process Development Exchange (LPPDE)
  • Project Management Institute
  • Toastmasters
  • Digital Project Management Summit Attendee (2021)
  • Enterprise Product Leadership Consortium (EPLC)

Certifications

  • Certified Associate in Project Management (CAPM) - PMI
  • ServSafe
  • First Aid/CPR Certified
  • CompTIA Certified Technical Trainer (CTT+)
  • Certified Business Analysis Professional (CBAP) - IIBA
  • Microsoft Certified Professional Developer certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Software Quality Engineer (CSQE)
  • Microsoft Certified Solution Developer
  • CCNP Routing & Switching

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