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Skills

  • Website management
  • Vendor negotiation
  • Client Relations and Sponsorship Engagement
  • Team building
  • Relationship development
  • Conflict resolution and diplomacy
  • Corporate Communications
  • Communication planning
  • Operational improvement
  • Regulatory compliance

Work Experiences

  • Automated check-in processes.
  • Solved standard issues, improved operations, and provided excellent customer service.
  • Achieved coverage across standard.
  • Coordinated bilingual communications for category.
  • Consistently timed press releases and updates.
  • Transported Adobe Creative Suite to 18 months customer locations.
  • Collaborated with 8 different stakeholders.
  • Contributed to a 73% increase in event performance KPIs.
  • Boosted event registration by 56%.
  • Achieved a 16% improvement in on-site attendee feedback scores by implementing more interactive networking opportunities during 9 months-day events.

Summaries

  • Collaborates effectively with media partners.
  • Strengths in strategic planning and data analysis backed up by Public Relations training.
  • Demonstrated success in increasing press and social media coverage, as well as customer engagement and sales.
  • With exceptional interpersonal abilities with both internal and external stakeholders, talented writer, editor, and speaker.
  • Public Relations Event Coordinator is a multi-talented Public Relations Event Coordinator who is consistently rewarded for planning and operational improvements.
  • Experienced initiative leader with a track record of leading teams, gaining industry support, and collaborating with media professionals.
  • Collaborative event manager with expertise in cross-functional team leadership, consistently delivering high-quality events with a 28% attendee satisfaction improvement.
  • Within Public Relations, senior Public Relations Event Coordinator and outstanding performer in process improvement and cross-functional collaboration.
  • Accomplished in developing eco-conscious event strategies, reducing event waste by 49% while maintaining high levels of attendee satisfaction and brand integrity.
  • Boosted team productivity.

Accomplishments

  • Organized and coordinated 7 high-profile events resulting in a 71% increase in attendee satisfaction and positive media mentions.
  • Delivered post-event debrief presentations to stakeholders, identifying KPIs and actionable insights for enhancing future events.
  • Collaborated with team of 2 in the development of metric.
  • Documented and resolved program which led to framework.
  • Planned and supervised 15-day event schedule, managing concurrent sessions and ensuring adherence to timelines.
  • Ran real-time event performance tracking through Salesforce, enabling quick adjustments to resolve issues faced by attendees.
  • Trained 11 on-site event staff to specialize in attendee relations, improving overall event operations and reducing check-in time by 25% minutes.
  • Created and distributed post-event surveys, achieving a 64% response rate and leveraging feedback to improve future events.
  • Collaborated with marketing team to create social media content strategies for program, increasing engagement by 37% across all platforms.
  • Established and maintained relationships with 13 key media outlets, securing favorable coverage for category in highly respected publications.

Affiliations

  • International Council of Nurses
  • National Speakers Association (NSA)
  • American Marketing Association
  • National Press Club
  • Association of Corporate Travel Executives (ACTE)
  • European Public Relations Education and Research Association (EUPRERA)
  • National Association of Social Workers
  • Jaycees
  • International Live Events Association (ILEA)
  • Project Management Institute

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Certified Public Accountant (CPA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • HubSpot Social Media Strategy Certification 2016
  • Public Relations Society of America (PRSA) Accreditation in Public Relations (APR)
  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified Internetwork Expert (CCIE)
  • Google Analytics Individual Qualification (GAIQ) - Social Media & Event Metrics
  • Certified Sponsorship Professional (CSP) - program Specialization
  • Certificate in CSR & Corporate Communication by metric

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