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Skills

  • System upgrades
  • Refined system debugging skills
  • Excellent diagnostic skills
  • Product templates
  • Written and oral communication
  • Coding and modularization
  • Online conferencing
  • Website Maintenance
  • Oral and written communication
  • DevOps principles

Work Experiences

  • Created Sharepoint masterpages and page layouts, as well as acting as the company's primary Sharepoint support for all technical issues.
  • Looked for industry trends on social media and through online sources.
  • Achieved a 48% improvement in system protection.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Looked into and fixed printer, copier, and other peripheral device problems.
  • Reorganized the office and improved inter-departmental communication and data sharing.
  • Taught junior members of the IT team about network security and data circuit troubleshooting.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Achieved full certification with Lean in 2023.
  • Was the go-between for the user community and the software providers.

Summaries

  • Object-oriented analysis and design is a specialty of a system analyst.
  • Extensive experience with Oracle High Availability environments, implementation, and management as a network administrator.
  • Looking to apply my 16 years of Computers Software experience to a challenging new position with room for growth.
  • Knowledgeable process Support Engineer who can adapt to a variety of situations and demands.
  • Capable of leading teams and developing strategic plans for a variety of customer needs.
  • Process Research Associate with extensive knowledge of Computers Software as well as strong analytical and critical thinking abilities.
  • Skilled standard Support Engineer with a track record of making a positive impact on budget management through sound judgment and advanced technical knowledge.
  • Network Specialist is an experienced Network Specialist who is dedicated to maintaining cutting-edge technical skills and industry knowledge.
  • Bringing 2 years of experience in program environments, as well as a desire to learn more through innovative research.
  • Experienced Network Specialist with over 2 years in helpdesk operations, network maintenance, and mobile device support.

Accomplishments

  • Process Improvement: Collaborated with category to ensure smooth work flow and efficient organization operations.
  • Engineered and managed mission-critical disaster recovery plans, ensuring zero data loss over a 17-year period.
  • Integrated SD-WAN solutions across multiple sites, optimizing critical application performance and reducing circuit costs by $10.
  • Conducted root-cause analysis on network bottlenecks, leading to a 60% improvement in overall network efficiency for the entire organization.
  • Program Requirements: Wrote program requirements which succeeded in system.
  • System Integration: Aligned office departments and increased inter-department communication and data sharing.
  • Procedure Increased company productivity by 10% through client product over shipment prevention by implementing bar-coding and RF equipment for system software administration.
  • Partnered with stakeholders to align network upgrades with business goals, reducing latency by 17% and increasing operational efficiency.
  • Implemented a predictive network monitoring system that proactively identified 10 potential failures, preventing downtime and saving $18 annually.
  • Installation: Installed appropriate security patches to dissolve security vulnerabilities.

Affiliations

  • American Medical Informatics Association
  • Member, Open Networking Foundation (ONF)
  • Freemason
  • Society of Human Resource Management
  • Toastmasters
  • Certified Professional, AWS Certified Networking Specialty Group
  • National Association of Social Workers
  • Association for Supply Chain Management (APICS)
  • Member, Association for Computing Machinery (ACM)
  • Member, ISACA (Information Systems Audit and Control Association)

Certifications

  • CompTIA Network+
  • Citrix Certified Associate - Networking (CCA-N)
  • CompTIA Certified Technical Trainer (CTT+)
  • Certified Business Analysis Professional (CBAP)
  • CompTIA A+ Technician
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA Project+
  • Microsoft Certified Solution Developer
  • Top Secret Security Clearance
  • CompTIA Security+

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