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Skills

  • Nurse Education and Mentorship
  • Dual diagnoses expert
  • Clinical Documentation
  • Patient Health Education
  • Dual diagnosis expertise
  • Conflict resolution skills
  • Psychiatric population familiarity
  • Clinical interventions
  • Anxiety disorder expertise
  • Family therapy background

Work Experiences

  • Demonstrated cultural and linguistic sensitivity to the clients and families I served.
  • Achieved system.
  • Achieved a 84% reduction in high-intensity interventions.
  • Achieved a 35% decrease in disciplinary incidents.
  • Addressed the social and emotional needs of students facing chronic stress.
  • Devised policies for identifying clients' social and emotional needs that are medically related.
  • Advanced organizational goals by developing and implementing category program with the help of student feedback.
  • Gave psychotropic drugs and other medications to patients, following medication schedules and making adjustments as needed based on their condition and response.
  • Administered mental health assessments and diagnostic evaluations using Asana for over 9 clients annually, ensuring accurate diagnosis and appropriate treatment referral.
  • Performed psychiatric evaluations and medication management for both inpatient and outpatient facilities.

Summaries

  • CARE Counselor with budget management and team leadership abilities.
  • Exceptional at implementing tried-and-true methods to deliver high-quality care.
  • Advanced method counseling techniques, as well as expertise in crisis intervention strategies for patients.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Clear understanding of quality assurance and client relations as well as risk assessment training.
  • OSHA certified
  • CARE Counselor is a multi-talented CARE Counselor who is consistently rewarded for planning and operational improvements.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • CARE Counselor is a hardworking and dependable CARE Counselor who excels at cross-functional collaboration and process improvement.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.

Accomplishments

  • Resolved product issue through consumer testing.
  • Delivered crisis intervention training to 7 staff members, achieving a 58% improvement in emergency response effectiveness over three years.
  • Worked alongside interdisciplinary teams in evaluating and applying new mental health protocols, helping reduce emergency admissions by 54% in Raleigh.
  • Initiated cross-functional collaboration with probation departments and legal services, increasing our center's referral base by 32% over 2018.
  • Developed conflict-resolution workshops attended by 7 individuals, improving team communication and reducing workplace grievances by 39%.
  • Led outreach initiatives to provide group counseling for 9 underserved community members, increasing engagement by 76% within 2020.
  • Supported a 4-person team in crisis resolution planning, reducing reaction time during critical incidents by 47%.
  • Facilitated 15 small group counseling sessions focused on conflict resolution, achieving a 61% decrease in client conflict escalation in group settings.
  • Partnered with other healthcare professionals to evaluate and adjust treatment plans, resulting in a 71% reduction in overall program dropout rates.
  • Developed and conducted 18 motivational interviewing workshops, resulting in a 42% increase in practitioner competency scores.

Affiliations

  • International Society for Policy Research and Evaluation in School-based Counseling (ISPRESC)
  • Society of Human Resource Management
  • National Council for Behavioral Health
  • Substance Abuse and Mental Health Services Administration (SAMHSA)
  • National Coalition Against Domestic Violence (NCADV)
  • American Association of Suicidology (AAS)
  • Trauma-Informed Care Network (TICN)
  • American Counseling Association (ACA)
  • Toastmasters
  • Society for Counseling Psychology (Division 17 of APA)

Certifications

  • Salesforce
  • Certified in Family Trauma and Abuse Counseling – National Association of Forensic Counselors
  • Certified Child Welfare Specialist (CCWS) – process
  • Microsoft Certified Systems Engineer (MCSE)
  • SAP Certified Application Associate
  • Certified Integrative Mental Health Professional (CIMHP) – initiative
  • CompTIA Security+
  • Certified Business Analysis Professional (CBAP)
  • Certified Specialist in Traumatic Stress (CSTS) – Academy of Certified Social Workers
  • Certified Dialectical Behavior Therapist (DBT-C) – Evergreen Certifications

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