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Skills

  • Organization
  • Team building
  • Supervision
  • 3M Encoder
  • Records review
  • Departmental Efficiency Enhancement
  • Compliance with Legal Record Requests
  • Customer service
  • First Aid/CPR
  • QMSoftware Receivables Management

Work Experiences

  • Collaborated with clinical leadership.
  • Collaborated with framework customers to determine their needs and deliver process service.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Converted over 14 patient records from paper to an automated system.
  • Conducted research and compiled statistical data in order to support cost-cutting and quality-of-care initiatives.
  • Collaborated with clinical leadership to ensure accurate transference of data between clinical teams and external agencies, resulting in zero information gaps during program.
  • Acted as the primary liaison with third-party vendors to ensure secure and prompt medical record exchanges, improving efficiency for 18 daily transactions.
  • Oversaw the system conversion and ensured that there was minimal downtime during the updates.
  • Achieved zero information gaps during program.
  • Used email and the phone to communicate effectively with staff, patients, and insurance companies.

Summaries

  • Dedicated performer with experience processing subpoenas and court orders.
  • Achieved a 72% reduction in record retrieval time.
  • Accomplished Medical Records Field Technician with extensive experience in streamlining record management tasks and optimizing document retrieval efficiency by 70%. Strong knowledge of EHR systems and quality control audits.
  • Conducted quality control audits.
  • Achieved a 37% improved response rate.
  • Dedicated to learning, growing, and succeeding in Telecommunications and Wireless.
  • Adept Medical Records Field Technician.
  • Medical Records Field Technician with 6 years of successful data analysis and risk assessment experience.
  • Adept in HIPAA regulations.
  • With strong time management skills and a reliable, hardworking nature, highly accurate and efficient.

Accomplishments

  • Assisted with the successful rollout of QuickBooks for secure document management, improving accessibility for medical staff by 81%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Earned Top Performer for maintaining a 36% compliance rate in medical records auditing and retention over a 8-year period.
  • Worked closely with compliance officers to ensure patient records were managed according to HIPAA guidelines, achieving a 72% breach-free record.
  • Created and distributed process documentation to educate staff on HIPAA-compliant medical records handling, ensuring consistent adherence across departments.
  • Collaborated with healthcare professionals to update over 3 legacy patient files, ensuring seamless integration with new EHR systems.
  • Reduced redundant patient record handling times by implementing streamlined classification protocols, saving 10 hours per week.
  • Supported transition to standard software by training 12 team members, resulting in a 61% decrease in training time.
  • Partnered with IT department to strengthen cybersecurity measures for medical records, reducing unauthorized access threats by 62%.
  • Collaborated with team of 8 in the development of process.

Affiliations

  • Association for Healthcare Documentation Integrity (AHDI)
  • Health Care Compliance Association (HCCA)
  • State Health Information Managers Network of Georgia
  • National Cancer Registrars Association (NCRA)
  • Jaycees
  • EHR Regulatory Affairs Committee Member at Summit Group
  • International Association of Administrative Professionals
  • Society for Human Resource Management (SHRM)
  • Association for Computing Machinery
  • Participated in HIMSS Global Health Conference & Exhibition 2024

Certifications

  • Certified Public Accountant
  • Certified in Medical Coding & Billing (CMB)
  • Certified Healthcare Privacy & Security (CHPS)
  • Certified Professional in Healthcare Information (CPHI)
  • CompTIA Network+
  • Certified Electronic Health Records Specialist (CEHRS)
  • Electronic Medical Record (EMR) Compliance Certification
  • Healthcare Information Security and Privacy Practitioner (HCISPP)
  • Informatics Nursing Certification (RN-BC)
  • Health Information Technology Professional (HITP)

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