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Skills

  • Business operations
  • Brand Growth and Recognition
  • Team building
  • A/B testing for design effectiveness
  • Cross-functional team collaboration
  • Data-driven design decisions
  • Project presentations
  • Art direction for marketing campaigns
  • Agile design methodologies
  • Vendor relationships

Work Experiences

  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Collaborated with cross-functional teams to develop user-friendly interfaces that boosted sales conversion rates by 44%.
  • Collaborated with vendors to align style consistency with other marketing materials.
  • Achieved 32% growth in product adoption metrics.
  • Boosted sales conversion rates by 82%.
  • Collaborated with product development teams.
  • Oversaw the delivery of metric project by initiative team, which resulted in program.
  • Had an excellent attendance record and was always on time for work.
  • Conceived and executed branding elements for new product launches achieving 43% growth in first-quarter sales.
  • Achieved best-in-class design.

Summaries

  • Fresh and innovative ideas are consistently recognized.
  • Outstanding leadership, as well as the ability to attract and research talent.
  • Achieved Top Performer.
  • Accomplished Lead Design Consultant specializing in branding and UI/UX improvements, increasing first-quarter sales by 61% through innovative product launches.
  • Excellent marketing and business skills.
  • Dedicated to learning, growing, and succeeding in Computers Software.
  • Achieved 39% faster design delivery.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Collaborated with key stakeholders.
  • Achieved a 48% increase in user engagement after implementation.

Accomplishments

  • Directed competitive benchmarking research for design, leading to a 21% improvement in market share over three years.
  • Performed user research and prototyping that reduced design revisions by 77%, leading to faster project completion.
  • Revamped digital product design for Power BI, driving a 80% improvement in user reviews and satisfaction scores.
  • Led the design and rollout of a new client onboarding toolkit, raising approval ratings by 60% based on client feedback in 2017.
  • Led company-wide initiative to adopt a mobile-first design strategy, enhancing end-user experience and increasing retention by 26%.
  • Collaborated with the analytics team to assess user data, resulting in design iterations that improved conversion rate by 56%.
  • Achieved Outstanding Service Award for outstanding project delivery and innovative design solutions in 2015 for Vantage.
  • Coordinated and prioritized design sprints with a team of 2, consistently meeting delivery schedules and exceeding performance goals.
  • Directed the production of client-focused design assets, improving RFP win rate by 73% within 2024.
  • Reduced time-to-market for design projects by 65% through the introduction of agile methodologies in the design phase.

Affiliations

  • Freemason
  • American Institute of Graphic Arts (AIGA)
  • Lions Club
  • Association for Computing Machinery
  • Interaction Design Association (IxDA)
  • Society of Publication Designers (SPD)
  • Type Directors Club (TDC)
  • Graphic Artists Guild
  • The One Club for Creativity
  • International Council of Nurses

Certifications

  • Certified User Experience Professional (CUXP) – Lakeside Partners
  • Salesforce UX Designer Certification
  • Google UX Design Professional Certificate
  • Advanced Wireframing Strategies Certification – framework
  • Mobile Web Specialist Certification (Google)
  • Certified Business Analysis Professional (CBAP)
  • CompTIA A+ Technician
  • Storytelling for Influence by IDEO U Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Product Designer (CPD) – Beacon Labs

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