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Skills

  • Eco-friendly technology implementation
  • Hazardous materials handling certifications (e.g., ammonia)
  • Relationship development
  • Cross-functional team collaboration for events
  • Initiative equipment
  • Project organization
  • Ammonia and refrigeration safety certifications
  • Downtime reduction between sessions
  • Mechanical aptitude for equipment servicing
  • Policy reinforcement

Work Experiences

  • Educated on maintenance best practices.
  • Taught game rules and regulations to athletes, coaches, and fellow officials.
  • Collaborated with external contractors to upgrade the rink's cooling systems, leading to a 57% improvement in energy efficiency.
  • Adjusted ice temperature and humidity control settings to optimize surface conditions for different sports, improving athlete satisfaction.
  • Decreased downtime between games and events by 64%.
  • Addressed customer concerns about ice quality, implementing a revised maintenance plan that resulted in a 68% increase in customer satisfaction.
  • Created a smoother skating surface.
  • Conducted maintenance checks on refrigeration units.
  • Contributed to zero safety incidents in the 2016 season.
  • Evaluated players and equipment to ensure that they were in compliance with the event's rules and safety standards.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Applied sustainable practices.
  • Capable of assessing performance and enforcing policies, as well as making quick, ethical decisions to facilitate game play.
  • Dedicated to providing players with guidance and treating them fairly.
  • Collaborated with sports officials.
  • Over 8 years of experience as a professional referee.
  • In high-stress situations, highly skilled at time management and maintaining composure.
  • Achieved cost savings of $3.
  • Boosted team efficiency by 29% %.
  • Within Miscellaneous, senior Ice Technician and outstanding performer in performance reporting and cross-functional collaboration.

Accomplishments

  • Retrofitted aging rink refrigeration system with eco-friendly technology, achieving a 47% reduction in carbon footprint and enhancing energy efficiency.
  • Enhanced user experience by refining ice grooming procedures, leading to a 51% increase in customer satisfaction scores for 2016.
  • Designed new safety protocols for ice rink equipment operation, reducing accidents by 57% in 2022 and ensuring compliance with OSHA standards.
  • Led a team of 18 ice technicians for large-scale ice rink events; maintained surface quality praised by championship officials at category.
  • Coordinated with maintenance teams to ensure the safe handling of hazardous materials like ammonia, achieving a 45% reduction in safety incidents.
  • Monitored real-time ice conditions and adjusted resurfacing schedules to help prevent surface deterioration during high-demand periods, improving usability by 55%.
  • Implemented ice plant automation technology for real-time monitoring of ice thickness, resulting in a precise and consistent surface for athletes by standard.
  • Collaborated with management to implement energy-efficient techniques in ice creation, leading to a 3% reduction in operating costs across multiple locations.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • National Recreation and Park Association (NRPA)
  • Jaycees
  • Cold Regions Research and Engineering Laboratory (CRREL)
  • Freemason
  • Certified Arena Executive (CAE) from Northwind
  • American Medical Informatics Association
  • Ontario Recreation Facilities Association (ORFA)
  • Rotary International
  • Canadian Arena Industry Association (CAIA)
  • International Council of Nurses

Certifications

  • CompTIA Security+
  • Refrigeration Operator–Class B Certification from Illinois
  • Certified Pool Operator (CPO) from the National Swimming Pool Foundation (NSPF), useful for facility managers
  • Cisco Certified Network Associate (CCNA)
  • Environmental Compliance Specialist Certification from Cedar Works
  • Salesforce
  • Building Operator Certification (BOC) from Northwest Energy Efficiency Council (NEEC)
  • Indoor Air Quality Professional (IAQ Pro) Certification from Ironclad Systems
  • ServSafe
  • Technical Safety BC Ammonia Awareness Certificate Program

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