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Skills

  • Play therapy
  • Administrative case reviews
  • Detailed intake procedures
  • Psychosocial assessments expert
  • Dependency investigation units
  • First Aid/CPR
  • Data-driven decision making
  • Depression and anxiety specialist
  • Team building
  • Relationship development

Work Experiences

  • Kept in touch with clients on a regular basis by calling and visiting their homes.
  • Achieved a 48% decrease in errors.
  • Collaborated with interdisciplinary teams.
  • Conducted risk assessments on high-risk clients, resulting in early intervention and prevention of crises in 5 cases.
  • Assisted in de-escalating volatile situations, reducing instances of physical confrontations by 45% in Denver clinic.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Advocated for client access to essential services, increasing the case closure rate by 16% year-over-year.
  • Collaborated with probation officers.
  • Built strong relationships with local non-profits.

Summaries

  • Adhered to national social work standards.
  • Adept at crisis intervention.
  • Addressed complex health needs.
  • Collaborated with interdisciplinary teams.
  • A results-driven leader who effectively managed junior case workers, resulting in a 59% decrease in documentation errors and a growth in best practice compliance.
  • Achieved successful case outcomes improvement by 38%.
  • Achieved a 84% drop in readmissions.
  • Achieved a 27% decrease in documentation errors.
  • Costs were consistently reduced while profits were increased.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Led community outreach initiatives to raise awareness of local social services, driving an increase in service utilization of 81% month over month.
  • Established an emergency response protocol, enabling the team to manage crises such as domestic violence cases more efficiently, reducing response times by 54%.
  • Served as the lead contact for interdepartmental conflict mediation, ensuring cooperative problem-solving and resource alignment across departments.
  • Led a cross-functional team to deliver psychosocial support and housing aid to 7 displaced families, resulting in a successful transition rate of 54%.
  • Collaborated with local stakeholders to establish a resource distribution network, providing essential services to over 5 clients monthly.
  • Accomplished a 71% improvement in service delivery efficiency by standardizing case documentation processes and introducing digital tools like QuickBooks.
  • Spearheaded a review and upgrade of internal protocols, reducing intake waiting times for new clients by 36% within the past year.
  • Utilized a strengths-based approach in case management, leading to 66% of clients achieving independent living within several months.
  • Collaborated with team of 9 in the development of system.
  • Implemented and monitored compliance with national social work standards, earning the prestigious Outstanding Service Award for excellence in case management.

Affiliations

  • Community Mental Health Association (CMHA)
  • Society for Prevention Research (SPR)
  • American Psychological Association (APA)
  • National Organization of Forensic Social Work (NOFSW)
  • National Health Care for the Homeless Council (NHCHC)
  • Council on Social Work Education (CSWE)
  • Child Welfare League of America (CWLA)
  • Behavioral Health Network Affiliations
  • National Association of Social Workers
  • National Domestic Violence Hotline Volunteer

Certifications

  • Grief Recovery Method Specialist (GRMS)
  • Certification in Discharge Planning and Continuum of Care Strategies - 2015
  • CompTIA A+ Technician
  • Juris Doctorate Supporter for Legal Testimonies - Austin
  • Cisco Certified Internetwork Expert (CCIE)
  • Motivational Interviewing Certification - Lakeside Partners
  • Certified Public Accountant
  • Google Certified Professional Cloud Architect
  • CompTIA Network+
  • Certified Family Trauma Professional (CFTP)

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