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Skills

  • Supervision
  • Post-sale follow-ups
  • Product knowledge of process
  • Customer Satisfaction Enhancement
  • First Aid/CPR
  • Furniture sales strategy
  • Client account management
  • Vendor relationship management
  • Cross-functional teamwork
  • Pricing strategy adjustments

Work Experiences

  • Advised clients on sustainable furniture options.
  • Assisted in visual merchandising of Workday.
  • Increased sales by 17% by providing purchase advice and promoting additional products.
  • Acquired customers in less than category.
  • Achieved 40% repeat business.
  • Achieved an annual growth rate surpassing 26%.
  • Adjusted product pricing.
  • Assisted in the visual merchandising of Microsoft Excel, contributing to a 74% sales lift and increased customer engagement.
  • Advised clients on sustainable furniture options that contributed to the successful launch of our eco-line, resulting in an annual growth rate surpassing 54%.
  • Was responsible for opening and closing the store on my own when necessary, as well as preparing the nightly bank drop for the manager.

Summaries

  • Conducted client consultations.
  • Professional in retail sales with experience in product placement and merchandising.
  • Comprehensive knowledge of procedure brands.
  • Strengths in quality assurance and data analysis backed up by Miscellaneous training.
  • Relationship builder who is dedicated and dependable, with strong organizational skills and a strong work ethic.
  • Product merchandising, payment processing, and cleaning knowledge.
  • Achieved a 36% sales lift in the first quarter.
  • Adjusted product pricing.
  • Costs were consistently reduced while profits were increased.
  • Sells category and standard products while keeping up with changing industry trends and customer preferences.

Accomplishments

  • Led showroom marketing initiatives, including window displays and special event planning, resulting in 21% increased traffic.
  • Conceived a referral strategy with local interior designers and architects, driving a 25% increase in high-value clientele.
  • Collaborated with top furniture manufacturers to curate exclusive collections that resulted in 64% uplift in premium sales.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Helped to attain recognition as a top-performing showroom in method by surpassing sales goals by a margin of 39% in 2023.
  • Led market research initiatives to understand customer preferences, which led to an optimized product line and 24% sales growth.
  • Created targeted promotional offers that appealed to key demographics, leading to an additional 7 customers per month.
  • Led showroom expansion project in Columbus, generating a 66% rise in sales through new regional customer acquisition.
  • Devised a customer loyalty and referral program, increasing repeat business activity by 47% within the first 13 months.
  • Spearheaded a redesign of showroom layout, increasing product visibility and achieving a 42% boost in daily foot traffic.

Affiliations

  • International Association of Administrative Professionals
  • World Market Center Membership (WMC)
  • Retail Design Institute (RDI)
  • National Retail Federation (NRF)
  • Sales and Marketing Professionals in Furniture and Mattress Sales
  • Society of British and International Interior Design (SBID)
  • Green Home Furnishings Council (GHFC)
  • National Association of Social Workers
  • Furniture Today Leadership Conference
  • Association of Information Technology Professionals

Certifications

  • Google Certified Professional Cloud Architect
  • SHRM Certified Professional (SHRM-CP)
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA A+ Technician
  • Certified Negotiation Expert (CNE) - Cedar Works
  • Furniture Installation and Customization Certificate - Meridian
  • Advanced Vendor Relations and Contract Management Certification - Northwind
  • CompTIA Network+
  • Salesforce
  • Certified Interior Designer (CID) - Austin Board of Interior Design

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