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Skills

  • Backup and recovery planning
  • Customer service orientation
  • Report analysis
  • Attention to detail in document review
  • Strategic planning
  • Cloud-Based Document Storage Solutions
  • Retention Schedule Management
  • Change Management in Document Systems
  • Interwoven File Creation
  • Data Audit and Quality Control

Work Experiences

  • Used QuickBooks to create invoices, reports, and other deliverables on a monthly basis.
  • Assisted in scanning and indexing category documents, ensuring that all records were saved electronically for ease of access and compliance.
  • Made contact with document requestors and obtained any additional information needed to process requests.
  • Kept track of all work hours spent researching and processing initiative document requests.
  • Collaborated with cross-functional teams.
  • Kept track of office supplies by checking inventory and ordering new supplies as needed.
  • Collaborated with legal counsel in preparing and submitting key archival documents for lawsuits, ensuring all court deadlines were met.
  • Logged Freedom of Information Act (FOIA) requests and double-checked document eligibility before releasing them to requestors.
  • Invoiced government, private sector, and procedure clients for completed information requests.
  • Centralized metric document storage.

Summaries

  • Achieved 42% increase in records accuracy by conducting regular audits and resolving discrepancies in filing systems.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Exceed expectations in terms of group performance and scheduling efficiency.
  • Records Management Assistant is a multi-talented Records Management Assistant who is consistently rewarded for planning and operational improvements.
  • Adept at collaborating with cross-functional teams to optimize records processes and reduce redundancy by 18% across departments.
  • Achieved 28% increase in records accuracy.
  • Achieved cost savings.
  • Accomplished in implementing tracking and indexing systems, delivering a 72% improvement in document retrieval processes.
  • Achieved a 32% increase in documentation efficiency.
  • Customer service, client satisfaction, and team communication are all priorities for me.

Accomplishments

  • Resolved product issue through consumer testing.
  • Reviewed and revised records retention schedule to ensure alignment with updated system requirements, improving compliance metrics.
  • Secured sensitive documents using encryption protocols that met system requirements, reducing risk of data breaches.
  • Collaborated with team of 10 in the development of program.
  • Introduced a quality control process for scanning archival records, resulting in a 43% improvement in scanning accuracy.
  • Introduced electronic filing protocol for method documents, reducing physical storage needs by 56% while improving access.
  • Documented and resolved standard which led to framework.
  • Managed digital and physical storage of records with a 48% improvement in retrieval response time across the department.
  • Audited over 4 contracts, ensuring all agreements were archived in compliance with Miscellaneous requirements.
  • Collaborated with IT department to implement a new Electronic Document Management System (EDMS) that increased search speed by 42%.

Affiliations

  • Digital Preservation Coalition Member (2019)
  • Rotary International
  • International Association of Administrative Professionals
  • Federal Information and Records Management Council (FIRMC)
  • Institute of Certified Records Managers (ICRM)
  • Project Management Institute (PMI) - Knowledge Management Community Membership
  • Council of State Archivists (CoSA)
  • National Association of Government Archivists and Records Administrators (NAGARA)
  • Records Management Society (RMS) of metric
  • Library and Information Science Society (system)

Certifications

  • ARMA Essentials of Information Governance Certificate - ARMA International
  • Data Protection Practitioner (DPP) Certification - Meridian
  • Cisco Certified Network Associate (CCNA)
  • Certified Electronic Records Manager (ERM) - Vantage
  • Cisco Certified Internetwork Expert (CCIE)
  • Enterprise Content Management (ECM) Practitioner Certificate - AIIM
  • Certified Archivist - Academy of Certified Archivists
  • Certified Public Accountant
  • Digital Preservation Outreach & Education Program Certificate - Library of Congress
  • First Aid/CPR Certified

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