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Skills

  • Application Review
  • Project coordination
  • Problem resolution
  • Regulatory compliance
  • Policy development and implementation
  • Communications
  • Audit facilitation
  • Training and development
  • Written and verbal communication
  • Deadline management

Work Experiences

  • Advised 7 departments on policy development.
  • Annual salary surveys were conducted, and a company salary budget was developed, analyzed, and updated.
  • Developed partnerships with 5 credentialing bodies.
  • Drafted and implemented a credentialing manual standardized across 14 departments, reducing inconsistencies in certification evaluations.
  • Collaborated cross-functionally with multiple departments, including admissions and legal, to verify accuracy of students' academic records.
  • Authored clear, succinct communication templates for applicants regarding common credentialing issues, increasing applicant satisfaction by 33%.
  • Assisted senior management in making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
  • Designed a credential tracking system.
  • Analyzed credential transfer policies.
  • Collaborated with 17 international entities.

Summaries

  • Conducted ongoing research into educational standards.
  • Detail-oriented Credential Analyst.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Corrected discrepancies.
  • Strong financial acumen with a track record of developing and sticking to budgets.
  • Built and managed a credentialing dashboard that enhanced the tracking of licensing across Miscellaneous, improving process transparency for stakeholders.
  • By relying on excellent interpersonal skills, high-level emotional intelligence, and solid expertise in employee relations, sophisticated in communicating and collaborating effectively.
  • Achieved a 39% efficiency gain.
  • Adept at automating workflow processes.
  • Adept at automating workflow processes, resulting in a 68% efficiency gain in the renewal of professional licenses.

Accomplishments

  • Led and completed an audit of 7 credential files, identifying and correcting discrepancies, achieving 60% improvement in data integrity.
  • Managed education and credential verification for 12 candidates annually, ensuring compliance with regulatory standards.
  • Created and maintained a comprehensive credential log system, leading to a 74% decrease in credentialing errors.
  • Documented and resolved process which led to framework.
  • Developed and standardized workflows for credential review, reducing inconsistencies and ensuring compliance with 6 accreditation standards.
  • Resolved product issue through consumer testing.
  • Managed the verification process for 14 academic credentials, increasing verification accuracy by 21%.
  • Developed secure protocols for storing and accessing credential information, significantly reducing the risk of unauthorized access.
  • Served as main liaison between 15 academic institutions and certifying bodies, resolving credential discrepancies and improving turnaround times.
  • Managed the secure migration of 9 credential files to new systems, ensuring no data was lost or compromised.

Affiliations

  • Jaycees
  • American Association of Collegiate Registrars and Admissions Officers (AACRAO)
  • Phi Delta Kappa International (PDK) - Educational Research Division
  • National Association of Legal Assistants (NALA) - Credentialing Section
  • Rotary International
  • Society for Human Resource Management (SHRM) - Credential Verification Chapter
  • Association for the Assessment of Learning in Higher Education (AALHE)
  • National Credentialing Association (NCA)
  • International Association for Continuing Education and Training (IACET)
  • Council for Accreditation of Counseling and Related Educational Programs (CACREP)

Certifications

  • Certified Medical Staff Coordinator (CMSC) – Northwind
  • Certified Professional in Healthcare Quality (CPHQ) - Northwind
  • Certified Specialist in Provider and Member Services (CSPMS) - Brightline
  • Professional in Human Resources (PHR) - Beacon Labs
  • Certified Data Privacy Solutions Engineer (CDPSE) - Harbor & Co.
  • Data Governance & Stewardship Professional (DGSP) – Cedar Works
  • Certified Quality Process Analyst (CQPA) - Ironclad Systems
  • Certified Credentialing Specialist (CPCS) - Summit Group
  • ISO 9001 Lead Auditor Certification – Harbor & Co., 2020
  • Project Management Professional (PMP)

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