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Skills

  • Logistics management
  • Facilities management
  • Community engagement
  • Counselor-in-Training (CIT) Supervision
  • Relationship development
  • Activity planning and coordination
  • Conflict Avoidance Techniques
  • Team building
  • Camp Equipment Setup and Maintenance
  • Process improvement

Work Experiences

  • Aligned activities with safety protocols.
  • Assisted in the logistics and setup of camp events, ensuring timely roll-out of equipment and reducing setup time by 38%.
  • Achieved zero incidents over 7 sessions.
  • Had an excellent attendance record and was always on time for work.
  • Gave clear instructions to activity and program participants in order to ensure their enjoyment and safety.
  • Answered 9 calls per two years to help customers with their questions and concerns.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Collaborated with kitchen staff.
  • Attracted 16 new participants.
  • Transported HubSpot to one year customer locations.

Summaries

  • Achieved a 49% improvement in team performance.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Strengths in strategic planning and stakeholder engagement backed up by Miscellaneous training.
  • Camp CIT is a multi-talented Camp CIT who is consistently rewarded for planning and operational improvements.
  • Collaborative CIT who co-led leadership discussions for 6 campers, helping them grow as young leaders with a focus on environmental stewardship and community responsibility.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Accomplished in managing counselor teams and improving camp operations by 19%, ensuring a rewarding camp experience for staff and campers alike.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Within Miscellaneous, senior Camp CIT and outstanding performer in vendor management and strategic planning.
  • Collaborative CIT with a history of working with senior staff.

Accomplishments

  • Reviewed daily camper progress reports with CITs, ensuring development goals were met and improving overall camper satisfaction by 46%.
  • Created an online camper satisfaction survey in 2017, which identified key program areas for improvement and increased camper retention rates by 65%.
  • Led a collaborative effort of 8 campers to design a new recycling initiative, reducing camp waste by 61%.
  • Facilitated communication between CITs and senior counselors to track skill development, resulting in 76% of CITs being promoted to counselor roles next season.
  • Trained 7 CITs on time management and conflict resolution, increasing overall effectiveness in camper supervision by 72%.
  • Piloted a new arts and crafts workshop based on camper feedback, increasing participation by 70% in creative sessions.
  • Streamlined camp supply ordering system, reducing unnecessary spending on seasonal activities by 66%.
  • Redesigned the camp's buddy system, enhancing camper safety and accountability, resulting in zero lost camper incidents over 11 weeks.
  • Created inclusive camp programs, leading to an increase in camper attendance with special needs by 79% in 2018.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • American Camp Association (ACA)
  • Lions Club
  • Society of Women Engineers
  • Red Cross Lifeguard Certification
  • Sustainable Leadership Initiative for Youth (SLIY)
  • Summer Camp Staff Association (SCSA)
  • Young Adult Leadership Program (YALP)
  • Habitat for Humanity Youth Volunteers
  • The Wilderness Education Association (WEA)
  • Future Leaders in Youth Development (FLYD)

Certifications

  • Certified Challenge Course Facilitator from Summit Group
  • Certified Scout Leader
  • Waterfront Lifeguarding and Safety Certification
  • Camp Counselor Training Certification
  • Cisco Certified Network Associate (CCNA)
  • Microsoft Certified Systems Engineer (MCSE)
  • High Ropes Course Instructor Certification
  • Certified Camp Health Officer
  • Crisis Management for Youth Programs
  • Leadership in Supervision: Recreation Track Certification

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