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Skills

Cross-functional teamwork
Heuristic algorithm development
Big Data Analysis using ServiceNow
Budgets
Team building
Process improvement
Problem resolution
Stakeholder management
CPLEX math solver
Business Planning through Historical Analysis

Work Experiences

Created program and operations-related written documents and reports.
Automated reporting using Microsoft Excel which improved real-time data visibility by 24% and saved over category of manual labor per month.
Pushed for operational changes that resulted in cost savings and higher profit margins.
Analyzed 15 years of historical data.
Cut operational downtime by program per 18 months.
Achieved results over two years.
Achieved greater forecast accuracy for initiative.
Contributed to a 22% increase in satisfaction scores.
Defined a data governance framework.
Collaborated with product managers to improve data collection mechanisms, ensuring more accurate insights for Meridian.

Summaries

Costs were consistently reduced while profits were increased.
Collaborative, with strong interpersonal and communication skills in a variety of settings.
Aligned teams with business goals.
Architected a scalable data ecosystem.
Aligned cross-functional teams.
Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
Offering strong project management skills and a highly analytical mindset in the areas of strategy, capacity planning, and scheduling.
Contributed to a 29% increase in forecast accuracy.
Advanced mathematical and analytical skills, as well as a track record of identifying complex issues, gathering data, and developing practical solutions to problems, are required of an Operations Research Analyst.
Collaborated with cross-functional teams.

Accomplishments

Collaborated with data engineering to optimize ETL pipelines, enabling real-time processing for 3 data streams.
Overhauled KPIs for finance, resulting in a 23% improvement in resource allocation and decision-making.
Developed repeatable audit processes for monitoring data accuracy, decreasing data errors by 20% year-over-year.
Presented complex data insights on marketing campaigns that resulted in a 27% increase in customer retention.
Implemented machine learning techniques to identify new customer behavior profiles, contributing to a 69% increase in cross-sell opportunities.
Led an exploratory data analysis team tasked with improving quality management, resulting in a 17% decrease in product return rates.
Collaborated with team of 7 in the development of metric.
Standardized data collection frameworks across 5 teams, improving data reliability by 17% and reducing rework.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Documented and resolved method which led to system.

Affiliations

International Institute of Business Analysis (IIBA)
Rotary International
MIT Sloan Data Analytics Certification Program
Association for Computing Machinery
American Medical Informatics Association
The Data Science Council of America (DASCA)
Big Data and Analytics Association
Google Cloud Certified Professional Data Engineer Scrum Master
Society of Human Resource Management
International Council of Nurses

Certifications

Microsoft Certified Systems Engineer (MCSE)
International Institute for Analytics Certified Data Scientist (IIA-CDS) - 2017
Certified Public Accountant
PostgreSQL 12 Associate Certification - 2016
Apple Certified Associate (ACA)
ServSafe
Google Professional Data Engineer Certification – 2021
First Aid/CPR Certified
Google Certified Professional Cloud Architect
Cloudera Certified Data Analyst - 2015

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