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Skills

  • Client needs assessment
  • Mediation and conflict resolution
  • Parenting education
  • Customized service strategy development
  • Multidisciplinary team collaboration
  • Team management
  • Needs assessment
  • Project organization
  • Communication improvement techniques
  • Cultural competence

Work Experiences

  • Looked for industry trends on social media and through online sources.
  • Achieved 35% reduction in emergency foster placements.
  • Achieved improvement over several months.
  • Collaborated with local agencies and resources in Chicago to provide wraparound services, improving long-term family satisfaction scores by 36%.
  • Achieved results over one year.
  • Achieved 80% improvement in family stability.
  • Achieved a 65% uptake of best practices in family interventions.
  • Achieved 16% faster service delivery.
  • Achieved 29% uptake of new parenting techniques.
  • Assessed client needs through one-on-one interviews.

Summaries

  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved 62% improvement over 18 months.
  • Excellent Preventive Case Planner with a strong emphasis on domestic violence prevention and education.
  • Within Miscellaneous, senior Preventive Case Planner and outstanding performer in stakeholder engagement and team leadership.
  • Collaborated with mental health professionals.
  • Achieved 72% improvement in overall family well-being.
  • Preventive Case Planner with 16 years of successful stakeholder engagement and strategic planning experience.
  • Establishes a rapport with clients and assesses their needs in order to provide appropriate resources.
  • Combined knowledge of child protection regulations.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.

Accomplishments

  • Authored and delivered training materials for new staff on state regulations and compliance, lowering compliance errors by 55%.
  • Created a client evaluation protocol that improved accuracy of service needs assessments by 80%.
  • Revamped intake assessment forms, improving data collection quality and reducing intake processing time by 24% minutes per case.
  • Collaborated with local nonprofits to offer free workshops, empowering 11 families with essential parenting skills.
  • Collaborated with multidisciplinary teams to provide holistic care for families, resulting in 5 successful case resolutions.
  • Provided behavioral counseling that resulted in 65% improvement in child adjustment in foster care.
  • Created a behavioral intervention workbook tailored for children with special needs, reducing behavioral incidents by 28%.
  • Developed family-centered service plans addressing unique challenges, reducing service gaps by 69%.
  • Led a team of 18 case planners in implementing a new documentation system, reducing audit findings by 55%.
  • Provided crisis intervention services to families, leading to an 32% reduction in children being placed in out-of-home care.

Affiliations

  • Association for Computing Machinery
  • National Association of Counsel for Children (NACC)
  • Association for the Treatment and Prevention of Sexual Abuse (ATSA)
  • National Network for Safe Communities
  • International Society for Prevention of Child Abuse and Neglect (ISPCAN)
  • Child Welfare League of America (CWLA)
  • Society of Human Resource Management
  • American Mental Health Counselors Association (AMHCA)
  • Association for Supply Chain Management (APICS)
  • Jaycees

Certifications

  • Certified Youth Parent Specialist (CYPS) Harbor & Co.
  • Family Development Credential (FDC) Ironclad Systems
  • CompTIA Security+
  • Domestic Violence and Family Support Certification Arizona
  • Child and Family Case Management Certificate procedure
  • Grant Writing Certificate metric
  • Certified Child Welfare Specialist (CCWS) Northwind
  • Licensed Master Social Worker (LMSW) category
  • SHRM Certified Professional (SHRM-CP)
  • Salesforce

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