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Skills

  • Document conversion
  • Customer relations and communications
  • Program files maintenance
  • Risk assessment and mitigation
  • Bookkeeping
  • Payroll and budgeting
  • Appointment setting
  • Transcription and dictation
  • Business correspondence
  • Travel planning

Work Experiences

  • Completed forms, reports, logs, and records to expedite the processing of all human resources documentation.
  • Oversaw complex and detailed projects for executives, ensuring that budgets were met and projects were delivered on time.
  • Conducted research in order to collect and record method information.
  • Prepared meeting minutes and edited subcontractor proposals, project punch lists, transmittals, and memorandums for organizational support.
  • Was in charge of all domestic and international travel arrangements and reservations, resulting in a 10% reduction in the company's travel expenses.
  • Aided in the planning of the event, including travel and logistical arrangements.
  • Kept track of office supplies by checking inventory and ordering new supplies as needed.
  • Kept the reception area clean to foster a positive, professional atmosphere for all stakeholders, including Assurance Team Assistants and clients.
  • Was always looking for ways to make daily operations, client communications, recordkeeping, and data entry more efficient.
  • Was in charge of daily reports and provided advice to executive leaders during decision-making.

Summaries

  • Prepared to bring 18 years of experience to Harbor & Co. And take on a new and challenging role.
  • With strong planning, problem-solving, and communication skills, I am extremely efficient and accurate.
  • Positive, upbeat team player with superior clerical knowledge and a can-do attitude.
  • Offering 7 years of experience in customer relations management.
  • Astute Administrative Assistant focused on streamlining processes to improve data retrieval and storage, reduce physical storage requirements, and ensure the security of all data.
  • Proven track record of updating offices and increasing overall productivity.
  • Assurance Team Assistant delivers key clerical support to internal teams, customers, vendors, and other stakeholders in an efficient and accurate manner.
  • Experienced in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
  • Dedicated Administrative Assistant with a strong track record of anticipating professional needs and proactively identifying and resolving issues.
  • Outgoing and well-organized, with exceptional coordination and interpersonal skills.

Accomplishments

  • Led weekly team performance reviews, ensuring alignment with risk assessment goals and boosting compliance standards adherence by 74%.
  • Improved audit data reporting accuracy through the use of Asana, reducing manual errors by 81%.
  • Collaborated with the compliance and legal teams to ensure that all documentation met industry standards, resulting in a Six Sigma achievement.
  • Developed compliance checklists that reduced audit preparation time by 83% across 12 projects.
  • Created and maintained tracking systems for audit findings, helping ensure a 41% follow-up completion rate.
  • Worked directly with department heads to close audit gaps, leading to a faster resolution time of 68% for compliance failures.
  • Participated in cross-departmental audit projects, ensuring cohesive communication among teams and successful implementation of auditing plans.
  • Assisted in coordinating external audit logistics for offices in Raleigh, ensuring all relevant team members were prepared and available.
  • Supported the successful certification of process by ensuring all required documentation was organized and accessible ahead of audit deadlines.
  • Recommended process changes that led to the reduction of operational incidents by 34% over the past year.

Affiliations

  • Risk Advisory Network - Relevant membership for risk management professionals to keep abreast of the latest compliance trends and audits.
  • Analytics and Data Compliance Group (ADCG) - For assurance experts dedicated to data governance, accuracy, and regulatory compliance.
  • International Federation of Accountants (IFAC) - For professionals focusing on the intersection of accounting, auditing, and compliance.
  • American Marketing Association
  • American Society of Safety Professionals
  • American Society for Quality (ASQ) - Assurance-specific membership for enhancing knowledge in quality management and standards.
  • Customer Service Audit Group (CSAG) – Professional networking group for audits and compliance regarding customer service teams.
  • Ethics & Compliance Initiative (ECI) - Education and networking opportunities for those working on reducing compliance risks and enhancing ethics.
  • Society of Women Engineers
  • Institute of Internal Auditors (IIA) - Professional organization focusing on internal auditing and compliance.

Certifications

  • Professional Auditor Qualification for ISO Standards by program
  • Certified Fraud Examiner (CFE)
  • Enterprise Risk Management (ERM) Certification
  • Certified Data Privacy Solutions Engineer (CDPSE)
  • CompTIA Network+
  • SHRM Certified Professional (SHRM-CP)
  • Certified Quality Auditor (CQA) by ASQ
  • ISO 9001 Lead Auditor Certification
  • Lean Six Sigma Yellow Belt Certification
  • Advanced Stakeholder Management Certification

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