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Skills

  • Business Planning
  • First Aid/CPR
  • Problem resolution
  • Budgets
  • Data collection and analysis
  • Supervision
  • Client relationship management
  • Installation scheduling and logistics management
  • Team leadership and supervision
  • Method equipment

Work Experiences

  • Achieved a project success rate of 30%.
  • Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.
  • Created a cutting-edge employee recognition program that increased productivity and morale.
  • Was in charge of maintaining store equipment such as computers, printers, and fax machines.
  • Identified program areas in need of improvement and implemented procedure program, resulting in a 7% increase in productivity.
  • Looked at current operations and market trends to see where improvements could be made and where opportunities could be capitalized on.
  • Presided over weekly meetings with executive leadership to identify areas for improvement, set milestones, and customize products for specific markets.
  • Created process and procedure reports on a regular basis to evaluate performance, adjust strategies, and keep operations agile and sustainable.
  • Planned marketing initiatives and tapped into my referral network to promote business development.
  • Devised, implemented, and tracked processes to improve long-term business success and profit margins by 2%.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Forward-thinking manager with 8 years of manufacturing project management experience.
  • Optimize long-term success by effectively balancing targets with resources.
  • Mentoring and challenging team members to meet and exceed company goals is something I'm passionate about.
  • Install Supervisor is a skilled Install Supervisor who provides encouragement and feedback to help employees succeed.
  • Within Miscellaneous, senior Install Supervisor and outstanding performer in quality assurance and vendor management.
  • Multi-tasking manager with a reputation for fostering a positive work environment and high-performing teams.
  • Effective problem-solver and leader who excels at streamlining operations to reduce costs and improve organizational efficiency.
  • Results-oriented, goal-oriented, and looking to apply my experience to the role of Install Supervisor.
  • Leader with an organized nature and an analytical problem-solving approach who is goal-oriented and enterprising.

Accomplishments

  • Evaluated team performance using KPI dashboards and individual assessments, leading to a 78% increase in install completion rates.
  • Integrated advanced Power BI into daily operations, pushing the completion rate ahead of schedule by 78%.
  • Reduced installation errors by 55% through enhanced quality assurance protocols and consistent dashboard monitoring.
  • Reduced scheduling conflicts by optimizing labor distribution across 5 locations, leading to a 25% increase in on-time completion.
  • Led the successful installation of 14 projects across Phoenix, improving overall client satisfaction by 65%.
  • Advised clients on system, leading to increased satisfaction rates and reduced technical support requests by 80%.
  • Developed and monitored KPIs around installation timelines, allowing for an increase in overall team productivity by 62%.
  • Developed and implemented project timelines that reduced average project completion time by 73%.
  • Delivered key insights from client feedback to upper management, implementing strategic improvements that boosted customer retention rate by 19%.
  • Collaborated with cross-functional teams to identify and resolve installation bottlenecks, improving efficiency by 6 hours per project.

Affiliations

  • Project Management Institute
  • Society of Women Engineers
  • National Association of Corrosion Engineers (NACE)
  • Institute of Electrical and Electronics Engineers (IEEE) Member
  • Association for Computing Machinery
  • Project Management Institute (PMI) - Member since 2017
  • Certifications in First Aid and CPR (American Red Cross)
  • Association of Information Technology Professionals
  • National Association of Social Workers
  • National Fire Protection Association (NFPA), Code Compliance Certification

Certifications

  • CompTIA Security+
  • Salesforce
  • Certified Welding Inspector (CWI) - American Welding Society
  • Certified Construction Project Risk Manager (CCPRM) - system
  • Project Management Professional (PMP)
  • Six Sigma Green Belt Certification - process
  • Construction Risk and Insurance Specialist (CRIS) Certification - initiative
  • Certified Facility Manager (CFM), IFMA
  • HVAC Excellence Certification - method
  • Microsoft Certified Systems Engineer (MCSE)

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