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Skills

  • Process improvement
  • Inventory management
  • Monitoring outcomes
  • Personable and outgoing
  • Group learning mechanics
  • Spanish fluency
  • Team collaboration and leadership
  • TESOL certification
  • Conflict resolution
  • AP course instruction

Work Experiences

  • Collaborated with metric customers to determine their needs and deliver initiative service.
  • Solved initiative issues, improved operations, and provided excellent customer service.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Transported Workday to two years customer locations.
  • Presented special outreach programs to the department chair in order to increase the institution's interest in community service.
  • Kept a weekly schedule of 4 program classes.
  • Achieved results over the course of 2021.
  • Achieved a 33% drop in application submission errors.
  • Aided in the creation of a student-led after-school tutoring program for underprivileged students.
  • Oversaw the delivery of category project by method team, which resulted in framework.

Summaries

  • In all aspects of clerical support and public interaction, outgoing and friendly Receptionist provides excellent customer service and administrative excellence.
  • Observant and skilled team player who excels at responding to crises and providing emergency assistance.
  • With 2 years of experience in Education and Training, I'm a seasoned leader and problem-solver.
  • 11 years of academic support experience and extensive knowledge of data analysis and workflow optimization.
  • When counseling students and interacting with parents and administrators, I am a respectful active listener.
  • Dedicated Admissions Advisor with expertise in a variety of counseling therapies, including substance abuse, grief, and domestic violence.
  • Excellent client relations, team leadership, and budget management abilities.
  • Professional and self-starter with exceptional communication abilities.
  • Exceptional Training Officer with 5 years of experience in category settings.
  • Determined School Counselor with a track record of success in assisting students in achieving educational and personal goals.

Accomplishments

  • Presented
  • Documented
  • Adapted
  • Advised
  • Trained
  • Team Building and Leadership: Created collaborative classroom experience through procedure.
  • Directed
  • Lesson Planning:: Introduced new learning methods to ensure total comprehension for all students. Developed new learning center for reading assistance.
  • Documented and resolved system which led to metric.
  • Resolved product issue through consumer testing.

Affiliations

  • National Association for College Admission Counseling (NACAC)
  • Association for Supply Chain Management (APICS)
  • Lions Club
  • Association of Student Affairs Administrators in Higher Education (NASPA)
  • National Academic Advising Association (NACADA)
  • Enrollment Management Association (EMA)
  • Project Management Institute
  • Society of Human Resource Management
  • Council of Independent Colleges (CIC)
  • Advanced Placement Program (AP) Counselor Membership

Certifications

  • Permanent Certification in Elementary Education
  • SHRM Senior Certified Professional (SHRM-SCP)
  • American Association of Collegiate Registrars and Admissions Officers (AACRAO) Professional Development Program
  • Microsoft Certified Systems Engineer (MCSE)
  • Leadership in Higher Education - Advanced Professional Certificate
  • Certified Admissions Counselor (CAC)
  • School Administrator/Supervisor (SAS)
  • First Aid/CPR Certified
  • Certified Enrollment Management Professional (CEMP)
  • Certified Business Analysis Professional (CBAP)

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