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Skills

  • Customer-service oriented
  • Diverse groups presentations
  • Conflict resolution
  • Creative imagination stimulation
  • TESOL certification
  • Team collaboration and leadership
  • Database administration
  • MS Office
  • Active listening
  • Strong collaborator

Work Experiences

  • Looked for industry trends on social media and through online sources.
  • Worked with a group of faculty members to create an after-school tutorial program for students who needed extra assistance.
  • Presented special outreach programs to the department chair in order to increase the institution's interest in community service.
  • Collaborated with metric customers to determine their needs and deliver initiative service.
  • Created a program to work with students and encourage them to pursue higher education.
  • Used data to track students' progress and make recommendations for how they could improve.
  • Kept a weekly schedule of 4 program classes.
  • Met with enrolled students on a regular basis to confirm their progress and identify problem areas.
  • Solved initiative issues, improved operations, and provided excellent customer service.
  • Aided in the creation of a student-led after-school tutoring program for underprivileged students.

Summaries

  • Youth Specialist who is eager to assist method children in improving their behaviors, social skills, and educational abilities.
  • Observant and skilled team player who excels at responding to crises and providing emergency assistance.
  • In all aspects of clerical support and public interaction, outgoing and friendly Receptionist provides excellent customer service and administrative excellence.
  • A caring elementary school teacher with experience working in classrooms with a variety of students.
  • Thought-leader and strategic manager with a track record of achieving dramatic results by pushing the boundaries of what is possible.
  • Excellent relationship-building and communication skills.
  • With 4 years of experience in Education and Training, I am a detail-oriented and systematic professional.
  • Over 10 years of experience in Education and Training, I've developed excellent communication, conflict-management, and coaching skills.
  • 11 years of academic support experience and extensive knowledge of data analysis and workflow optimization.
  • Tableau expert and technologically savvy.

Accomplishments

  • Supported
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Coached
  • Documented and resolved system which led to metric.
  • Instituted
  • Advised
  • Initiative Served as Admissions Advisor, spreading global awareness and introducing world issues such as procedure
  • Developed
  • Directed
  • Coordinated

Affiliations

  • International Council of Nurses
  • Association of Information Technology Professionals
  • American Marketing Association (AMA) Member – Higher Education Marketing Division
  • Jaycees
  • American Marketing Association
  • Association of Public and Land-Grant Universities (APLU)
  • Council for the Advancement and Support of Education (CASE)
  • Higher Education Web Professionals Association (HighEdWeb)
  • CollegeBoard Counselor Connection Membership
  • Society for College and University Planning (SCUP)

Certifications

  • Certified Public Accountant (CPA)
  • Certified Admissions Counselor (CAC)
  • TESOL
  • Certified Applicant Tracking System (ATS) Specialist
  • Data-Driven Enrollment Management Specialist – HubSpot, Harbor & Co.
  • Certified Higher Education Analyst – Meridian or Beacon Labs
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Educational Planner (CEP)
  • CompTIA A+ Technician
  • CompTIA Network+

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