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Skills

  • Business Development
  • Business operations
  • De-escalation techniques
  • Emergency preparedness planning
  • Territory Sales Experience
  • Client-focused
  • Dispatch
  • Background investigations
  • Heavy lifting
  • Budgets

Work Experiences

  • Successfully led key projects that yielded a system.
  • Kept track of everything.
  • Served as a deterrent to criminal activity, vandalism, and misconduct, allowing businesses to operate in a secure environment.
  • Patrolled the interiors of buildings and the grounds of the facility to identify and deter threats to assets.
  • Patrolled and monitored the premises in a company vehicle, on a bicycle, and on foot.
  • Solved
  • Was in charge of receiving, storing, transferring, and dispensing petroleum fuel products.
  • Sought advice.
  • Analyzed and produced course-of-action reports, as well as escalating issues to management that were outside my area of expertise.
  • Kept meticulous records of what customers wanted and ordered, which helped to boost profits when they returned at a later date.

Summaries

  • Adaptable, tenacious, and capable project manager with over 16 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • In extreme weather conditions, consistently works flexible hours.
  • In emergency response and evaluation procedures, makes use of excellent listening and service skills.
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • Demonstrated ability to learn new procedures and policies while adhering to strict guidelines by employing defensive tactics.
  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.
  • Customer-focused, strategic-thinking salesperson with more than 20 years of experience in developing relationships, cultivating partnerships, retaining top accounts, and expanding profit channels.
  • Versatile
  • Over 13 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.
  • Ability to complete tasks accurately despite interruptions and competing demands has been demonstrated.

Accomplishments

  • Performed security audits across 18 sites, ensuring compliance with all regulatory requirements ahead of the 2020 inspection.
  • Streamlined background checks for new hires and vendors, decreasing processing times by 81%.
  • Executed digital security initiatives, reducing system breaches by 66% through layered access control technology.
  • Led cross-functional team of 2 in a security upgrade initiative using ServiceNow, enhancing facility safety.
  • Developed action plans for security incidents, reducing response times by 60%.
  • Developed emergency response procedures, improving crisis drill outcomes by 30%.
  • Enhanced building-wide surveillance by incorporating AI-based monitoring tools, increasing security incident detection by 68%.
  • Collaborated with emergency services to develop evacuation plans, leading to a 63% reduction in evacuation times during drills.
  • Resolved product issue through consumer testing.
  • Improved asset tracking security by working with technology vendors, leading to a 84% decrease in misplacement or theft of high-value items.

Affiliations

  • Active participant in the Public Safety Technology Alliance (PSTA) – procedure
  • Member of ASIS International (American Society for Industrial Security) - category
  • Completed Workplace Violence Prevention Training through the Crisis Prevention Institute (CPI) – 2020
  • Certification in Incident Command System (ICS) by FEMA – 2016
  • Certified Member of International Foundation for Protection Officers (IFPO) – 2019
  • Lions Club
  • Attended the Cyber Defense Summit by CrowdStrike – 2018
  • Volunteer for the Global Network on Emergency Communications – metric
  • Certified Crime Prevention Through Environmental Design (CPTED) Specialist – 2020
  • Affiliated with The Loss Prevention Foundation (LPF) - standard

Certifications

  • CompTIA A+ Technician
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Salesforce
  • Certified Business Continuity Professional (CBCP) – DRI International
  • ServSafe
  • Workplace Violence Prevention Certification - Vantage
  • Google Certified Professional Cloud Architect
  • Certified Healthcare Security Officer (CHSO) - International Association for Healthcare Security and Safety
  • Certified Loss Prevention Professional (CLPP) - Lakeside Partners
  • Certified Emergency Manager (CEM) - metric

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