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Skills

  • Communication skills
  • Client relationship management
  • Campaign Planning and Execution
  • Business operations
  • Communications
  • Process improvement
  • After-sales support coordination
  • Fleet sales strategy development
  • Cold Calling and Prospecting
  • CRM Software Proficiency (Workday)

Work Experiences

  • Closed 3 high-value fleet deals.
  • Transported Workday to 18 months customer locations.
  • Boosted overall fleet productivity.
  • Analyzed historical sales data.
  • Captained the bid-winning process for standard, securing a contract for 3 vehicles from Summit Group over several months.
  • Met sales and service targets of $5 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Achieved a 61% decrease in deal cycle time by automating and digitizing contract approvals using a custom-built platform.
  • Built key relationships.
  • Built long-lasting relationships with government agencies and corporate clients in Austin, contributing to a sales increase of $4 over 2015 years.
  • Greeted customers and offered assistance with merchandise selection, accessory selection, and purchase completion.

Summaries

  • Sales Assistant with experience in store opening and closing procedures, as well as money handling and merchandising.
  • Achieved a 37% reduction in customer complaints.
  • Achieved success over the past 18 years.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Collaborative Fleet Sales Executive.
  • Fleet Sales Executive with 8 years of successful strategic planning and vendor management experience.
  • Provide friendly and knowledgeable customer service to increase customer loyalty.
  • Achieved 59% above-quota performance.
  • Within Miscellaneous, senior Fleet Sales Executive and outstanding performer in cross-functional collaboration and budget management.
  • Completed project over the past year.

Accomplishments

  • Achieved PMP in fleet sales and logistics, expanding expertise in fleet management systems and clients’ financing options.
  • Conducted expert presentations on fleet leasing and financing options to corporate clients, leading to a 17% higher conversion rate.
  • Maintained extensive knowledge of competitor pricing and industry trends, allowing for accurate market positioning and improving product margins by 75%.
  • Guided cross-functional teams through complex contracts involving 6-unit purchases, ensuring pricing models were competitive and profitable.
  • Implemented CRM technology to track fleet sales performance and client interactions, leading to a 33% boost in client retention rates.
  • Led the development of a specialized fleet inventory strategy that reduced idle vehicle time by 41%, saving the company $7 annually.
  • Spearheaded a client re-engagement strategy, generating a 23% increase in repeat purchases and long-term fleet leases.
  • Collaborated with team of 3 in the development of system.
  • Reduced vehicle stock turnover time by 28% through effective inventory management and collaborative forecasting with the procurement team.
  • Streamlined contract execution and fleet delivery timelines, reducing average time to close a deal by 12 weeks.

Affiliations

  • American Truck Dealers Association (ATD)
  • Toastmasters
  • Women in Automotive Alliance
  • National Auto Auction Association (NAAA)
  • Society of Automotive Engineers (SAE)
  • Association for Financial Professionals (AFP)
  • National Association of Minority Automobile Dealers (NAMAD)
  • Certified Lease & Finance Professional (CLFP)
  • Fleet Management Association (NAFA)
  • Society of Fleet Vehicle Leasing (SFVL)

Certifications

  • Fleet Maintenance & Operations Management Certification – Brightline
  • Certified Business Analysis Professional (CBAP)
  • Certified Pricing Strategy Professional (CPSP) – Brightline
  • Federal Motor Vehicle Safety Standards (FMVSS) Certification – 2024
  • Certified Commercial Vehicle Sales Professional (CVSP) – Ironclad Systems
  • Salesforce
  • Fleet Sales Manager Certification – framework
  • CompTIA Network+
  • Google Certified Professional Cloud Architect
  • Microsoft Certified Systems Engineer (MCSE)

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