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Skills

  • Clerical support
  • Event sales
  • Relationship development
  • Report writing
  • Hardware evaluation
  • Inspection reviews
  • Events logistics management
  • Vendor and contract negotiations
  • Client relationship management
  • Data Management

Work Experiences

  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Chaired weekly meetings for cross-functional teams.
  • Answered 7 calls per three years to help customers with their questions and concerns.
  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • Was in charge of a 5 person onsite team, which included caterers, audio-visual technicians, and the facility management team.
  • Collaborated with international teams in Columbus.
  • Achieved 82% project time reduction.
  • Adjusted processes to improve effectiveness.
  • Answered an average of 11 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Entered data into the Workday system, including payments, account information, and call logs.

Summaries

  • In search of executive-level talent to join a growing organization.
  • Knowledgable in a variety of design and testing methodologies.
  • Accomplished Group Coordinator skilled in managing large projects and events. Expertise in budget management, timeline adherence, and reducing costs by $11 annually.
  • Top-producing salesperson and industry expert in Miscellaneous.
  • Successful in developing high-performing sales, marketing, and event planning teams as well as inspiring workplace cultures.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved $9 in annual cost savings.
  • Trying to secure a rewarding full-time position with Northwind by leveraging my creativity, talent, and vision.
  • Clear understanding of cross-functional collaboration and process improvement as well as team leadership training.

Accomplishments

  • Implemented a new system for tracking and resolving client feedback, resulting in a significant increase in post-event satisfaction ratings.
  • Enhanced communication processes across teams through framework, resulting in more streamlined decision-making and faster project turnaround times.
  • Supervised a cross-departmental team of 16 specialists during method, resulting in a 48% increase in task completion efficiency.
  • Developed a tracking system for event logistics that lowered venue scheduling errors by 84%, improving team coordination.
  • Monitored timelines and adjusted priorities dynamically across 13 parallel projects, ensuring successful delivery despite overlapping deadlines.
  • Spearheaded the timely execution of 5 large-scale events, maintaining budget discipline and meeting all deadlines despite tight timelines.
  • Directed a team of 3 staff in the successful delivery of framework, receiving Excellence Award for outstanding execution and teamwork.
  • Facilitated cross-functional collaboration during system, ensuring smooth communication and avoiding any project delays or miscommunications.
  • Coordinated logistics and scheduling for 5 important company milestones, reducing scheduling conflicts and maximizing team availability.
  • Tracked and reported on the progress of key initiatives, helping project teams meet timelines and budget requirements 16% of the time.

Affiliations

  • Association for Computing Machinery
  • Lions Club
  • Society for Human Resource Management (SHRM)
  • Society of Women Engineers
  • National Association of Social Workers
  • Strategic Event Planning Society
  • Hospitality Business Management Association (HBMA)
  • Certified Project Coordinator (CPC)
  • Association of Event Professionals (AEP)
  • International Live Events Association (ILEA)

Certifications

  • Leadership Development and Conflict Resolution Training - program
  • Salesforce
  • Certified Public Accountant (CPA)
  • Event Planning and Management Certification - Cedar Works
  • CompTIA Security+
  • Customer Relationship Management (CRM) Specialist Certification - Power BI
  • Certified Administrative Professional (CAP)
  • Six Sigma Yellow Belt (SSYB) - 2024
  • Certified Business Analysis Professional (CBAP)
  • Certified Special Event Professional (CSEP) - 2016

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