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Skills

  • Regulatory compliance
  • Care environment customization
  • Client needs diagnostic tools
  • Caregiver training and development
  • Client referral growth strategies
  • Client relationship management
  • Family decision-making facilitation
  • Networking with staff
  • Cognitive and physical assessment tools
  • Multidisciplinary team collaboration

Work Experiences

  • Awarded for excellence in senior care services.
  • Coordinated personalized tours of assisted living facilities in Denver, leading to a 77% increase in client enrollments.
  • Psychosocial evaluations and needs assessments were completed by me.
  • Boosted engagement during placement decisions by 72%.
  • Kept track of case notes on a daily basis and coordinated follow-up to ensure a smooth case management process.
  • Coordinated personalized tours of assisted living facilities.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Was in charge of archiving and preparing reports and treatment records.
  • Achieved results over the past year.
  • Looked for industry trends on social media and through online sources.

Summaries

  • A highly analytical Elder Placement Consultant, fostering collaboration with social workers, doctors, and families to improve elderly living arrangements and care quality.
  • Within Miscellaneous, senior Elder Placement Consultant and outstanding performer in workflow optimization and performance reporting.
  • Collaborated with multidisciplinary healthcare teams.
  • Aligned services with patient and family needs.
  • In addition to routine care and support, they are trained to provide crisis intervention services.
  • Achieved steady growth in client numbers.
  • Committed to ensuring seniors receive individualized care.
  • Clear understanding of team leadership and budget management as well as strategic planning training.
  • Achieved a 38% increase in client matching.
  • Certified Elder Placement Consultant with PMP.

Accomplishments

  • Enhanced the senior placement referral system through technology integration, boosting internal referral conversion by 27% in 2016.
  • Reduced patient readmission rates by 53% through effective monitoring of transitions from home to senior care facilities.
  • Documented and resolved system which led to method.
  • Collaborated with team of 5 in the development of system.
  • Created marketing content for placement services, leading to a 81% increase in new client inquiries in one year.
  • Coordinated with veteran service organizations, successfully connecting 16 veterans with tailored senior care resources.
  • Spearheaded a program that placed 13 veterans in specialized dementia care facilities, exceeding placement targets by 36% in 2020.
  • Produced detailed senior care reports for families, enabling more informed decision-making and reducing placement anxiety by (Percentage)%.
  • Monitored over 7 client transitions to assisted living communities, achieving a retention rate of 31% within 2017.
  • Achieved 69% increase in facility match accuracy by implementing an enhanced needs-assessment process for clients.

Affiliations

  • Not-for-Profit Aging Services Association
  • Jaycees
  • Senior Care Professional Network
  • National Council on Aging (NCOA)
  • Association for Supply Chain Management (APICS)
  • Society of Human Resource Management
  • National Institute on Aging (NIA) Membership
  • Toastmasters
  • National Association of Social Workers
  • Eldercare Workforce Alliance

Certifications

  • Certification in Gerontology by metric
  • Certified Medical Practice Executive (CMPE) from the American College of Medical Practice Executives
  • Certified Patient Advocate (BCPA) through the Patient Advocate Certification Board
  • Certification in Advanced Mental Health Care for Elderly through program
  • Healthcare Financial Certification (FHFMA) by the Healthcare Financial Management Association (HFMA)
  • ServSafe
  • CPR & First Aid Certification through the American Red Cross
  • Elder Mediation Training certified by procedure
  • Certified Public Accountant (CPA)
  • Microsoft Certified Systems Engineer (MCSE)

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