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Skills

  • Cross-functional collaboration
  • First Aid/CPR
  • Employee reviews
  • Root cause analysis
  • Data-driven decision making
  • Organization
  • Stakeholder relations
  • Staff training/development
  • Business operations
  • Client account management

Work Experiences

  • Created and managed an annual budget with effective controls to avoid overspending, reduce burn rate, and support sustainability goals.
  • Worked with assistant managers to open and close the process office, as well as handle large transactions and inventory management.
  • Kept track of employee attendance and punctuality, quickly addressing repeat issues to avoid long-term habits.
  • Was in charge of global product development and partner relationships, which allowed the company to expand its footprint into new markets.
  • Presided over weekly meetings with executive leadership to identify areas for improvement, set milestones, and customize products for specific markets.
  • Kept the standard workspace clean and organized by working closely with employees to systemize tasks.
  • Implemented the metric program and employed client relations to ensure that guests have a memorable, consistent, and positive experience.
  • Devised, implemented, and tracked processes to improve long-term business success and profit margins by 18%.
  • Worked to establish key internal functions and outline the scope of positions for the new organization by recruiting, hiring, and training initial personnel.
  • Increased profits by 11% in one year through a restructure of the business line.

Summaries

  • Expertise in technology and product development.
  • Focused on ensuring smooth financial, personnel, and operational operations.
  • A results-oriented planner who excels at forming and retaining high-performing teams.
  • Within Miscellaneous, senior Operations Management Intern and outstanding performer in performance reporting and team leadership.
  • Known for leading metric employees to complete framework tasks and for success in method industries.
  • Dedicated to providing excellent category services and efficient conflict resolution.
  • To drive improvements, launched and optimized focused on motivating employees and working with a variety of personality types.
  • Achieved 53% fewer product defects.
  • Optimize long-term success by effectively balancing targets with resources.
  • Expert in standard industry protocols with a track record of successfully leading shifts while providing excellent guidance and employee leadership.

Accomplishments

  • Led process optimization meetings to drive continuous improvement efforts, contributing to projected cost savings of $17 over 2019.
  • Identified and eliminated process redundancies using Kaizen principles, driving operational efficiency improvements of 65%.
  • Collaborated with cross-functional teams to develop and execute operational workflows, completing initiative under budget by 72%.
  • Facilitated team training on lean manufacturing practices, improving production line efficiency by 61% and reducing defects.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supported continuous improvement initiatives that improved customer lead time by 83% and enhanced overall client satisfaction.
  • Created a cost analysis model in Excel that helped forecast and analyze operational needs, resulting in a budget savings of $7 annually.
  • Designed dashboards to track and analyze workforce performance metrics, directly contributing to policy change with 83% impact on efficiency.
  • Surpassed team performance benchmarks by 80% via proactive resource allocation and monitoring of operational KPIs.
  • Assisted in vendor negotiation strategies, achieving a 82% decrease in procurement costs through streamlined contract management.

Affiliations

  • Society of Women Engineers
  • Procurement Leaders - Engaged in leadership events focusing on vendor relationship management
  • Operations and Supply Chain Management Association - Attended specialized training in SAP
  • American Medical Informatics Association
  • Society of Manufacturing Engineers (SME) - Active participant in skills development events
  • Rotary International
  • Volunteered at framework to support operational logistics
  • Warehousing Education and Research Council (WERC) - Contributed articles on improving distribution workflows
  • Association of Information Technology Professionals
  • Project Management Institute (PMI) - Completed ITIL in Project Management

Certifications

  • Scrum Master Certified (SMC) - Scrum Alliance
  • Lean Six Sigma Green Belt Certification
  • Certified Management Accountant (CMA) - Institute of Management Accountants
  • CompTIA Security+
  • Microsoft Excel Expert (MOS) – Cedar Works
  • Salesforce
  • Professional in Human Resources (PHR), standard
  • Advanced Data Analytics Certification – Salesforce or category
  • Certified Operations Manager (COM) – The Operations Management Institute
  • Certified Purchasing Manager (CPM) - category

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