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Skills

  • Efficient project scheduling
  • Organization
  • Project organization
  • Maintaining equipment
  • Regulatory compliance
  • Conflict resolution in team environments
  • Following safety practices
  • Hands-on proficiency with QuickBooks
  • Collaborating with suppliers for quality assurance
  • Maintaining compliance with safety regulations

Work Experiences

  • Conducted post-installation performance tests on 18 systems, ensuring optimal functionality and customer safety.
  • Avoided repair delays.
  • Conducted calculations for custom door sizing.
  • Identified issues and completed repairs on time.
  • Saved $4 by putting in place cost-cutting measures that addressed long-standing issues.
  • Collaborated with suppliers to source top-quality hinges and sensors, reducing part failure rates by 39%.
  • Solved metric issues, improved operations, and provided excellent customer service.
  • Applied standards during installations and repairs.
  • Collaborated with suppliers to source top-quality hinges.
  • Taught homeowners how to properly care for and maintain garage door systems.

Summaries

  • An organized Door Technician proficient in inventory management, reducing repair delays by keeping a stock of high-demand parts, speeding up service time by 23%.
  • Professional installer and repairer specializing in garage door systems.
  • Collaborative team player who thrives in fast-paced environments, completing door system installations ahead of deadlines and with zero safety infringements.
  • Consistently delivered error-free installations.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Achieved zero safety infringements.
  • Contributed to facility inclusivity.
  • Completed detailed safety audits.
  • Consistently reduced repair costs by 76%.
  • Completed door system installations ahead of deadlines.

Accomplishments

  • Collaborated with team of 11 in the development of program.
  • Coordinated up to 5 door installation projects simultaneously without delays or safety violations, meeting client expectations.
  • Improved overall service efficiency by 53% while collaborating with suppliers to procure high-quality door components with better durability.
  • Partnered with construction teams on Boston-site projects to embed door installations early in the building lifecycle, reducing overall delays by 38%.
  • Installed and configured electronic locking mechanisms for 7 commercial clients, enhancing facility security and reducing break-in risks.
  • Reduced operational downtime by 46% by quickly diagnosing and repairing category doors during high-traffic periods.
  • Troubleshooted and serviced malfunctioning electronic door control systems, reducing client outages by 54%.
  • Assisted in the training and upskilling of 18 team members in modern electronic door control systems, enhancing the department's technical proficiency.
  • Collaborated with a team of 7-technicians to successfully complete a framework-door installation project 41% ahead of schedule, improving customer satisfaction.
  • Resolved product issue through consumer testing.

Affiliations

  • Participant in ServiceNow Safety and Installation Webinar by American Architectural Manufacturers Association (AAMA)
  • International Brotherhood of Electrical Workers (IBEW) - Electric Lock Systems Affiliate
  • Apprenticeship Program, National Joint Apprenticeship and Training Committee (NJATC)
  • National Institute for Automotive Service Excellence (ASE) Certification in Heavy-Duty Door Systems
  • Apprentice Trainer at the National Center for Construction Education and Research (NCCER)
  • American Society of Safety Professionals
  • Completion of OSHA 10-Hour Training Program focused on Construction Site Safety
  • American Society of Mechanical Engineers (ASME) Participant in Safety Panel Events
  • Lions Club
  • Jaycees

Certifications

  • Certified Inspector for Commercial Doors (category)
  • Certified Gate Operator Technician (CGAT) – IDEA
  • Apple Certified Associate (ACA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Lift & Hoist Safety Certification (metric)
  • Project Management Professional (PMP)
  • OSHA 10-Hour General Industry Certification
  • Fire Door Assembly Inspector Certification (FDAI)
  • OSHA 30-Hour Certification
  • ServSafe

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