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Skills

  • First Aid/CPR
  • Staff development plans
  • Knowledgeable in Asana
  • Digital leadership academy creation
  • 360-degree feedback process design
  • Operational improvement
  • Data-driven leadership assessments
  • Metric equipment
  • Emotional intelligence training
  • Employee engagement methodologies

Work Experiences

  • Tested all training software and hardware prior to beginning training programs.
  • Double-checked and double-edited all training materials for accuracy and compliance with company policies.
  • Achieved 16% of participants assuming expanded roles.
  • Achieved 22% growth in skill upgrades.
  • Was in charge of organizing ongoing technical training and personal development classes for employees.
  • Chose and assigned instructors to lead specific training sessions.
  • Provided staff training during demonstrations, meetings, conferences, and workshops.
  • Achieved results within several months.
  • Training manuals, multimedia visual aids, and other educational materials were organized and edited by me.
  • Authored a leadership development strategy white paper.

Summaries

  • Clear understanding of team leadership and stakeholder engagement as well as project management training.
  • Head of Leader Development is a multi-talented Head of Leader Development who is consistently rewarded for planning and operational improvements.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Developing and improving training programs for employees at all levels has proven to be a success.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Successful Training Manager with experience selecting trainers, curriculum, and course plans to meet challenging training goals.
  • Achieved results in 18 months through tailored leadership solutions.
  • Head of Leader Development with a proven track record of successfully educating people in a variety of job positions and functions.
  • Effective at leading classes on a variety of subjects.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Orchestrated leadership off-site events focusing on long-term vision setting, enabling 21% improvement in overall strategic alignment.
  • Re-engineered leadership training curriculum to focus on emotional intelligence, driving a 54% improvement in team collaboration survey results.
  • Collaborated with HR to establish a multi-tier leadership development program that bridged key performance gaps, resulting in 13 future leaders being promoted in 2024.
  • Spearheaded modified 360-degree feedback for leadership roles, resulting in a 31% improvement in leader self-awareness scores according to employee follow-up surveys.
  • Implemented a leadership development program that resulted in a 22% retention increase of high-potential employees in 2020.
  • Managed leadership development strategy for Austin, resulting in 15% increase in high-potential employees seeking leadership mentorship.
  • Facilitated leadership workshops focused on emotional agility, increasing organizational adaptive capacity measures by 37% over 2018 period.
  • Designed and co-facilitated leadership coaching for 3 senior leadership team members, resulting in 32% improvement in conflict management scores.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led and coached 12 senior executives through leadership transitions, enabling 57% reduction in C-level turnover over 13 years.

Affiliations

  • National Executive Development Association (Austin) - Executive Board
  • International Leadership Association (ILA) - Practitioner Member
  • International Society for Performance Improvement (ISPI) - Certified Performance Technologist
  • Project Management Institute
  • Society for Human Resource Management (SHRM) - Senior Certified Professional (SHRM-SCP)
  • Association of Change Management Professionals (ACMP) - Affiliated Member
  • Leadership Development in Higher Education (LDHE) Consortium
  • Chief Learning Officer Business Intelligence Board Member
  • International Coaching Federation (ICF) - Professional Member
  • American Society of Safety Professionals

Certifications

  • Strategic Human Resource Leadership (SHRL) - category 2015
  • Organizational Development and Design Certification - program
  • Certified Professional in Learning and Performance (CPLP) - 2022
  • ICF Professional Certified Coach (PCC) - International Coaching Federation
  • Emotional Intelligence (EQ) Leadership Certification - 2022
  • Certified ScrumMaster (CSM) – Scrum Alliance
  • Project Management Professional (PMP)
  • Myers-Briggs Type Indicator (MBTI) Certification - framework
  • Leadership Coaching for Organizational Performance - system
  • Certified Public Accountant

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