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Skills

  • Audit coordination
  • Financial impact reporting
  • Charge tracking and documentation
  • Regulatory filings
  • Client revenue growth strategies
  • Financial Management
  • Sheet balancing
  • Financial statement analysis
  • Payable system management
  • Payment processing

Work Experiences

  • Avoided penalties.
  • Achieved zero discrepancies during 2024's audit cycle.
  • Had an excellent attendance record and was always on time for work.
  • Achieved 50% faster processing time.
  • Saved $17 by putting in place cost-cutting measures that addressed long-standing issues.
  • Achieved a smoother process.
  • Looked for industry trends on social media and through online sources.
  • Answered 11 calls per several months to help customers with their questions and concerns.
  • Analyzed patient charge data.
  • Achieved a 43% first-time approval rate from payers.

Summaries

  • Achieved smoother processes.
  • Strengths in project management and performance reporting backed up by Miscellaneous training.
  • Accounting principles, reconciliation procedures, report generation, and account payment processing are all areas of expertise.
  • Initiative professional with a strong understanding of numbers who is capable of managing multiple projects with tight deadlines.
  • Adept at anticipating patterns in charge errors.
  • Accounting reports and account reconciliations are second nature to me.
  • Accounting systems and related computer software programs, such as Power BI and SAP, are second nature to me.
  • Clear understanding of data analysis and quality assurance as well as budget management training.
  • Charge Entry Analyst is a multi-talented Charge Entry Analyst who is consistently rewarded for planning and operational improvements.
  • Proactive and self-motivated, with a high level of professionalism and excellent problem-solving skills.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Underpinning a 28% revenue increase by optimizing charge bundles tier classifications in collaboration with coding team.
  • Resolved product issue through consumer testing.
  • Led charge reconciliation project for over 14 high-priority clients resulting in a $3 revenue gain through timely submission.
  • Proactively optimized workflow between entry clerks and billing department, reducing average discrepancies by 33% per month.
  • Identified and extrapolated trends from charge entry data to provide strategic insights to senior leadership on revenue optimization.
  • Achieved an Excellence Award award for minimizing coding errors through the development of new training protocols.
  • Played key role in implementing SAP, ensuring real-time data entry for 2 charge types, ultimately leading to a departmental efficiency increase of 67%.
  • Developed and led a training program to certify 5 staff members in the use of Tableau, resulting in ITIL for better compliance.
  • Helped grow team revenue collection by 44% by spearheading a cross-functional task force to resolve long-standing client charge issues.

Affiliations

  • Association for Computing Machinery
  • Project Management Institute
  • American Medical Informatics Association
  • Member, National Association of Medical Auditors & Healthcare Consultants
  • International Association of Administrative Professionals
  • Member, United Healthcare Revenue Cycle Professionals
  • Active Participant, Medical and Billing Advisory Board
  • American Medical Billing Association (AMBA)
  • Jaycees
  • Association of Healthcare Internal Auditors

Certifications

  • Certified Patient Account Manager (CPAM) – standard
  • Revenue Cycle Representative Certification system
  • Salesforce
  • CompTIA Network+
  • Medical Coding ICD-10 Certification process
  • Certified Healthcare Access Manager (CHAM) procedure
  • Medical Billing & Insurance Coding Certificate Program Cedar Works
  • First Aid/CPR Certified
  • CompTIA A+ Technician
  • Certified Electronic Health Records Specialist (CEHRS) process

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