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Skills

  • Client relationship management
  • Budgets
  • Team management
  • Project organization
  • Contractor and subcontractor coordination
  • Adaptability in Fast-Paced Settings
  • Operational improvement
  • Communications
  • Design trend awareness
  • Supervision

Work Experiences

  • Assisted elderly clients with daily activities such as bathing, dressing, physical transfers, and incontinence care.
  • Achieved a 33% energy reduction.
  • Prepared tasty, nourishing meals for patients with standard and initiative conditions to promote better nutrition.
  • Achieved 6 documented health milestones.
  • Accelerated closing times by 17 days on average.
  • Assisted clients with accessible bathroom design modifications.
  • Awarded Outstanding Service Award for consistently achieving top customer service feedback scores year-over-year, with over 74% 5-star reviews.
  • Achieved zero missed appointments.
  • Achieved a 71% reduction in utility bills.
  • Assisted clients with accessible bathroom design modifications, facilitating their independent living and reducing caregiver time by 50%.

Summaries

  • Working with community healthcare organizations to provide support to practitioners and patients as a Health Aide.
  • Quickly resolving issues, juggling competing priorities, remaining flexible, and striving to meet or exceed organizational objectives.
  • Achieved impressive energy reductions.
  • Patient, humorous, and detail-oriented when working with disabled and elderly patients.
  • In a fast-paced environment, punctual individual enthusiastically handles numerous tasks, including project management and stakeholder engagement.
  • Healthcare professional and home companion with a proven track record of providing comprehensive administrative support to clients in business environments.
  • Dedicated to educating patients on how to live a healthy lifestyle.
  • Detail-oriented when it comes to keeping personal areas clean and organized in order to support daily living safety.
  • Providing clerical support, project management, scheduling, time management, assignment prioritization, and customer service knowledge.
  • Home Specialist with 8 years of successful project management and performance reporting experience.

Accomplishments

  • Identified cost-saving opportunities through vendor re-negotiation, contributing to 59% annual savings in household maintenance expenses.
  • Reduced potential fire risks by educating staff and overseeing fire safety implementation, earning a 2022 award for safety standards.
  • Documented and resolved system which led to process.
  • Optimized workflow in household operations, reducing service delivery times by 57% while retaining high client satisfaction levels.
  • Trained and mentored junior staff members in personalized home management techniques, boosting job satisfaction and performance by 65%.
  • Designed and maintained organic garden projects, saving 46% on landscaping expenses and contributing to eco-friendly initiatives.
  • Identified potential issues before they escalated through proactive home inspections, reducing major repair costs by 47%.
  • Implemented child enrichment strategies which led to an 64% increase in family retention and client satisfaction.
  • Collaborated with interior designers and contractors to execute staging plans that resulted in a property selling 14 weeks faster than market average.
  • Successfully onboarded and trained new household staff on daily operations, improving team performance by 18%.

Affiliations

  • National Council for Aging Care (NCAC)
  • Association of Physical Plant Administrators (APPA)
  • Security Industry Association (SIA)
  • Independent Home Care Alliance
  • American Society of Landscape Architects (ASLA)
  • National Association of Home Builders (NAHB)
  • Association for Supply Chain Management (APICS)
  • Foundation for Senior Living (FSL)
  • International Association of Home Staging Professionals (IAHSP)
  • Society of Women Engineers

Certifications

  • Certified Aging in Place Specialist (CAPS)
  • Certified Public Accountant
  • OSHA 30-Hour Construction Safety and Health Certification
  • Property Management Certificate - Ironclad Systems
  • Basics of Smart Home Systems Certificate
  • Leadership in Energy and Environmental Design Accredited Professional (LEED AP)
  • Residential Interior Designer Certification (RIDQC)
  • Certified Business Analysis Professional (CBAP)
  • Apple Certified Associate (ACA)
  • National Home Inspector Exam Certification

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