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Skills

  • Cross-functional collaboration
  • Goal-oriented
  • Proficient in Adobe Creative Suite
  • Employee mentoring
  • Video technical expertise
  • Objection handling
  • Service agreements
  • Selling advertising
  • Retention strategies
  • Market research

Work Experiences

  • Reinvented how the team interacts with prospective clients by developing an innovative and creative sales pitch that was implemented into the sales team strategy in 2007.
  • Developed and assigned monthly sales quotas to over 25 regional sales managers on the West Coast.
  • Created a vendor-specific advertising brochure.
  • Monetized dormant leads to increase profits.
  • Trained a team of 5 framework, resulting in increased profits and a 17% return on investment.
  • Created metric promotions that resulted in framework.
  • Was able to secure favorable pricing, negotiate contracts, and solidify beneficial agreements.
  • Calculated sales commission for a sales team of 20+ reps.
  • Created and used system reports to assist leadership in making key decisions and exceeding operational goals.
  • Was in charge of 11 accounts, which included reviewing and resolving discrepancies as well as collaborating with account holders.

Summaries

  • Communication, multitasking, and conflict resolution skills are all important.
  • Senior Sales Representative with exceptional client service and strategic planning capabilities.
  • Worker who is self-sufficient and has excellent communication and organizational skills.
  • Professional with performance reporting and risk assessment expertise who is organized and resourceful.
  • Negotiation, planning, and organizational skills are essential.
  • Experienced Account Manager with more than 2 years of experience.
  • With a decisive leadership style, she is a strong networker.
  • Pursuing a position as an Account Manager, where hard work and dedication will be rewarded.
  • Individual who is well-versed in determining customer needs based on personal characteristics and other factors related to customer preferences.
  • Seasoned Sales Agent with 15 years of customer service experience and knowledge of selling Tableau offerings.

Accomplishments

  • Received 45% client satisfaction score based on service excellence, leading to increased client loyalty and repeat business.
  • Built and maintained long-term relationships with over 18 key clients, resulting in a 49% increase in contract renewals.
  • Training: Designed and executed one-month training program for company sales team, increasing employee productivity and product knowledge.
  • Focused on upselling and cross-selling, driving additional revenue streams by 14 within the first one year.
  • Business Development:: Developed strong relationships with key referral sources which resulted in 12% increase in referrals over one-year period. Initiated two key partnerships which resulted in program revenue growth.
  • Led a sales team of 3 that closed 8 new deals, contributing to an additional 64% increase in quarterly revenue.
  • Established a localized marketing initiative in Atlanta, resulting in Top Performer recognition and expanding the customer base by 18 new clients.
  • Communicated with clients to identify specific requirements and provided tailored solutions, resulting in a 23% decrease in churn.
  • Won President's Club for top sales performance, outperforming regional targets by 48%.
  • Secured high-value partnerships with 7 industry-leading companies, contributing to a 38% increase in market share.

Affiliations

  • American Medical Informatics Association
  • Association for Computing Machinery
  • International Association of Administrative Professionals
  • Google Ads Certification 2023 – Proudly earned certification in digital advertising to enhance sales strategy through SEM/SEO.
  • Small Business Association (SBA)
  • Certified Financial Sales Professional (CFSP) process
  • International Council of Nurses
  • Project Management Institute
  • Sales Leaders Club method
  • Rotary International

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate
  • Certified Business Analysis Professional (CBAP)
  • Project Management Professional (PMP)
  • Certificate in Account Management – process
  • Microsoft Certified Systems Engineer (MCSE)
  • Sales Territory Management Certification – process
  • Certified Sales Executive (CSE) by Sales & Marketing Executives International (SMEI)
  • CompTIA Network+
  • ServSafe

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