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Skills

  • Repair planning
  • Supervision
  • Advanced vehicle search techniques
  • Estimate preparation
  • Relationship development
  • High-speed pursuit training
  • Budgets
  • Multi-jurisdiction coordination
  • Safety awareness
  • Regulatory compliance

Work Experiences

  • Contributed to public safety by managing vehicle-mounted radar units for traffic control, improving accuracy of speeding violations by 31%.
  • Achieved reduction since 2017.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Evaluated the vehicle's maintenance status and performed mileage-based services such as belt replacement, fluid filling, and gasket replacement.
  • Collaborated with program customers to determine their needs and deliver category service.
  • Authored and delivered training materials on advanced tactical driving methods, improving officer survival rates in high-stakes scenarios.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Checked customer vehicles for wear and tear as well as accident damage.
  • Conducted multi-jurisdictional sting operations.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Strengths in budget management and strategic planning backed up by Law Enforcement and Security training.
  • Accomplished law enforcement leader with a proven ability to manage specialized budgets, including a $2 fund for procuring critical operational gear.
  • Accomplished law enforcement leader.
  • Certified in PMP.
  • Accurately determined accident fault.
  • Collaborated with the Department of Transportation.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved a 81% reduction in traffic incidents.
  • Boosted contraband seizures by 35%.

Accomplishments

  • Identified and corrected procedural gaps during an operations-wide review, resulting in measurable improvement in 5 key performance indicators.
  • Delivered educational seminars on public safety topics to increase community awareness and lower incident reports by 20%.
  • Monitored and enforced compliance in high-risk public areas, resulting in 12 successful arrests and a 47% decrease in crime over the past year.
  • Developed a predictive model using Power BI to forecast accident-prone zones, resulting in a 18% decline in road accidents over three years.
  • Instituted new safety guidelines that enhanced officer situational awareness during traffic stops and resulted in 62% fewer on-the-job injuries.
  • Developed and implemented new operational processes to decrease procedural inefficiencies, improving 11 units within one year.
  • Led department-wide safety initiatives that resulted in a 46% decrease in officer-reported accidents and injuries.
  • Led a team of 7 to deliver complex traffic enforcement operations with a focus on legal and regulatory adherence.
  • Documented and resolved category which led to metric.
  • Collaborated with Chicago's legal department to enforce arrest procedures, resulting in 77% reduction in procedural violations.

Affiliations

  • Society of Human Resource Management
  • National Association of Social Workers
  • Police Executive Research Forum (PERF)
  • Project Management Institute
  • American Correctional Association (ACA)
  • Homeland Security Advisory Committees
  • Toastmasters
  • International Association of Chiefs of Police (IACP)
  • Society of Women Engineers
  • Association of Information Technology Professionals

Certifications

  • CompTIA A+ Technician
  • Federally Accredited Narcotics Officer Certification
  • Certified Hostage Rescue Techniques Specialist
  • CompTIA Network+
  • Apple Certified Associate (ACA)
  • Salesforce
  • ServSafe
  • Cisco Certified Internetwork Expert (CCIE)
  • Homeland Security Active Shooter Response Certification
  • FBI Crisis Negotiation Certification

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