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Skills

  • Contract negotiation with stakeholders
  • Liens and encumbrances identification
  • Records analysis
  • Compliance with Austin regulatory requirements
  • Knowledge of local, state, and federal regulations
  • Verification
  • Communications
  • Budgets
  • Customer service
  • Process improvement

Work Experiences

  • Coordinated with third-party vendors.
  • Contributed to a 52% reduction in title clearance challenges.
  • Coordinated with surveyors.
  • Anticipated future title issues.
  • Boosted operational efficiency.
  • Achieved 12 timely closings.
  • Accelerated closings for Microsoft Excel by 54%.
  • Conducted title searches.
  • Collaborated with lenders, realtors, and lawyers.
  • Coordinated with third-party vendors to retrieve mortgage payoff statements and clear liens, accelerating closings for Salesforce by 73%.

Summaries

  • Collaborated with lenders and stakeholders to resolve issues.
  • Closed 15 real estate transactions per week.
  • Collaborative Title Processor.
  • Accuracy-driven Title Processor.
  • Adept at handling title discrepancies.
  • Customer-oriented Title Processor, proficient in utilizing Jira to enhance the efficiency of title searches and expediting client results, reducing overall document processing time by 42%.
  • Adept at managing document integrity.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Accurate title examiner with a thorough understanding of basic real estate and title concepts.
  • Expert Tableau user with strong organizational, time management, and recordkeeping skills.

Accomplishments

  • Developed a workflow for validating title search results through collaboration with legal counsel, improving accuracy rate by 52%.
  • Worked closely with loan officers and underwriters to process and finalize 18 successful property closings in Atlanta.
  • Reconciled disbursement statements and financial reports for 2 title closings, ensuring compliance with both lender and state regulations.
  • Provided expert analysis on title policies and issued clean reports for over 14 high-value properties, securing timely lender approvals.
  • Achieved 60% year-over-year improvement in title search accuracy through the implementation of comprehensive review procedures.
  • Used HubSpot to track and resolve title challenges, saving 58% operational time and increasing customer satisfaction by 77%.
  • Resolved title disputes involving mineral rights, ensuring compliance with federal and state regulations for properties valued over $12.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Reduced closing delays by proactively communicating with county recorders and lenders about potential title issues, handling over 7 cases in two years.
  • Collaborated with surveyors and other external stakeholders to address boundary and easement discrepancies for high-value property developments.

Affiliations

  • Continuing Education in Title Insurance procedure
  • Lions Club
  • EaglePro Title Conferencing Standards Group
  • Real Estate Closing Professionals Network
  • Women in Title & Settlement Services Online Community
  • National Association of Social Workers
  • Society of Women Engineers
  • Jaycees
  • Real Estate Services Providers Council (RESPRO)
  • National Real Estate Settlement Attorneys Council

Certifications

  • Title Insurance and Settlement Agency Management (TISA) Certification
  • Project Management Professional (PMP)
  • Professional Land Title Association Education Credits (PLTAEC)
  • Certified Mortgage Lender (CML)
  • First Aid/CPR Certified
  • Certified Real Estate Closing Professional (CRECP)
  • ServSafe
  • Certified Title Insurance Specialist by Cedar Works
  • Certified Real Estate Transaction Coordinator (CRETC)
  • Certified Title Examiner (CTE) by Northwind

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