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Skills

  • Loss prevention management
  • Employee retention strategies
  • Therapy programs
  • Healthy meal preparation
  • Process implementation
  • Multidisciplinary team collaboration
  • Extremely organized
  • Clerical support
  • Project oversight
  • Drug utilization review

Work Experiences

  • Conducted an initial client assessment and analysis to begin the research process.
  • Was in charge of all financial transactions and management functions, as well as the strategic management of the $2 operating budget.
  • Was in charge of a group of 3 pharmacy technicians.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Created and implemented a leadership development, coaching, and team management model that resulted in employees being promoted to higher levels of responsibility.
  • Achieved Employee of the Year in 2015.
  • Achieved success in Raleigh.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Copied, logged, and scanned supporting documents before filing everything in the client's files.
  • Achieved initiative.

Summaries

  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Oversee human resources, budgeting, supply management, and patient services with success.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Develop and lead an office staff that is productive and efficient.
  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.
  • Within Miscellaneous, senior Health Director and outstanding performer in quality assurance and stakeholder engagement.
  • Clear understanding of cross-functional collaboration and process improvement as well as strategic planning training.
  • A gifted individual who speaks 16 languages fluently.
  • Effective Pharmacy Manager with strong customer service, phone etiquette, and problem-solving abilities.

Accomplishments

  • Improved
  • Developed over 3 professional development programs for healthcare staff, improving workforce development and retention.
  • Directed the integration of new telemedicine platforms across 15 remote facilities, increasing patient access to specialists by 47%.
  • Recorded
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.
  • Streamlined
  • Resolved product issue through consumer testing.
  • Reduced
  • Enforced rigorous cross-departmental communication channels, reducing crisis matter reporting times by 56%.
  • Advocated for and succeeded in expanding healthcare operations to rural areas, increasing access to care for 2 underserved individuals.

Affiliations

  • American Public Health Association (APHA)
  • American Medical Informatics Association
  • Society of Human Resource Management
  • Association for Computing Machinery
  • Toastmasters
  • Public Health Accreditation Board (PHAB)
  • International Association of Healthcare Professionals (IAHCP)
  • American College of Healthcare Executives (ACHE)
  • Association for Supply Chain Management (APICS)
  • National Rural Health Association (NRHA)

Certifications

  • Certified in Disability Management (CDMP)
  • ServSafe
  • Google Certified Professional Cloud Architect
  • Grant Writing and Public Health Funding Certificate from Northwind
  • Lean Six Sigma Green Belt for Healthcare
  • Apple Certified Associate (ACA)
  • Microsoft Certified Systems Engineer (MCSE)
  • National Incident Management System (NIMS) Certification
  • Certified Business Analysis Professional (CBAP)
  • Advanced Certificate in Epidemiology from Cedar Works

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