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Skills

  • Client relationship building
  • Merchandising expertise
  • Data-driven sales strategies
  • Contract negotiation and execution
  • Cost-reduction initiatives
  • Corporate account management
  • Project organization
  • Market research
  • Process improvement
  • Client-facing presentation skills

Work Experiences

  • Interacted with difficult accounts, assisting in the development of long-term relationships and increasing revenue opportunities.
  • Met with current and potential customers to assess their needs and make recommendations for the best procedure solutions.
  • Collaborated with producers from category.
  • Advised on inventory optimization strategies.
  • Achieved growth over 18 months.
  • Achieved a 9-star rating from Innovation Award.
  • Identified prospects' needs and developed appropriate responses, as well as product and service information.
  • Implemented effective sales techniques and increased product sales to over $8 in the past year.
  • Conducted deep competitor analysis.
  • Met sales and service targets of $16 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.

Summaries

  • Clear understanding of process improvement and project management as well as vendor management training.
  • Achieved 48% client retention increase.
  • Talented sales representative with a proven track record of generating leads and over 8 years of experience.
  • Highly skilled and knowledgeable in the techniques used to close sales.
  • Bringing top-notch planning and multitasking skills to the table, as well as a hardworking and determined attitude.
  • Exceptional at generating leads and demonstrating products in order to close large-scale sales.
  • Professional with quality assurance and stakeholder engagement expertise who is organized and resourceful.
  • Japanese is a bilingual individual who is fluent in both languages.
  • Highly skilled at hiring, training, managing, coaching, and mentoring sales and customer service representatives, as well as interacting with employees at all levels of the organization and the general public.
  • Building relationships, cultivating partnerships, retaining top accounts, and growing profit channels by establishing trust are all skills that I bring to the table.

Accomplishments

  • Established exclusive partnerships with boutique vineyards in the Pacific Northwest, increasing high-demand wine selection by 32% within three years.
  • Developed and implemented sales strategies for high-end wine accounts, improving annual sales by 72% within one year.
  • Designed and implemented staff wine training programs, resulting in a 38% improvement in sales conversion rates.
  • Advised a network of 13 corporate clients on premium wine selections, boosting annual revenue by 34% year-over-year.
  • Created curated wine lists that increased restaurant wine sale margins by 42% over one year.
  • Collaborated with vineyard suppliers to expand wine offerings, resulting in a 71% sales increase in premium wine ranges.
  • Led a team of 7 junior consultants in advising on premium wine selections, boosting department revenue by 77%.
  • Secured VIP client accounts by providing personalized wine consultation services, driving a 15% increase in premium product sales.
  • Organized and led international wine tasting events attended by over 2 attendees, securing new business worth $15.
  • Initiated and developed a loyalty program targeting wine enthusiasts, growing client retention by 58% over system.

Affiliations

  • Society of Human Resource Management
  • Masters of Wine (MW) Institute Affiliate
  • Society of Women Engineers
  • Certified Wine Educator (CWE)
  • Wine Market Council
  • Toastmasters
  • Instructor for method/system Wine Studies Program
  • Project Management Institute
  • Wine Industry Network (WIN) Membership
  • Member, Wine Business Institute Council of Industry Advisors

Certifications

  • WSET Level 2 Award in Wines & Spirits
  • Certified Public Accountant
  • Certified Specialist of Wine (CSW)
  • FWS (French Wine Scholar) Certification
  • Wine & Spirit Education Trust (WSET) Educator Training Program
  • Google Certified Professional Cloud Architect
  • CompTIA A+ Technician
  • Microsoft Certified Systems Engineer (MCSE)
  • ServSafe
  • Master Sommelier Diploma, Court of Master Sommeliers

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