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Skills

  • Equipment Maintenance and Workflow Efficiency
  • Job Ticketing Accuracy Improvement
  • Client relationship management
  • Insurance billing
  • File Standardization and Compliance
  • Supervision
  • First Aid/CPR
  • Team leadership and development
  • Business operations
  • Key accounts and territory management

Work Experiences

  • Implemented framework strategies to improve customer service and foster a positive, engaging environment for everyone.
  • Worked across departments on launched, which resulted in standard.
  • Examined operations and market data in order to identify areas for improvement and to take advantage of changing conditions.
  • Forecasted expected business levels and adjusted labor and inventory to meet those forecasts.
  • Was in charge of automating office operations, managing client correspondence, and keeping track of records.
  • Improved the overall efficiency and productivity of the team.
  • Was in charge of monthly district conference calls with standard teams to update and align sales goals.
  • On-site staff training was facilitated, and processes and procedures were developed to improve accuracy.
  • Created several months schedules for Web Print Production Managers to ensure that every shift was well-staffed during holidays and busy periods.
  • Achieved Six Sigma for eco-friendly practices.

Summaries

  • Stakeholder engagement in standard settings and stakeholder engagement in project management settings.
  • To maximize efficiency and balance objectives with operational requirements, smoothly administer budgets, train staff, and monitor procedures.
  • Professional multitasker with exceptional poise and composure.
  • Strong technical skills and experience in project management.
  • Process, procedure, and process are all available.
  • Looking forward to taking on a new challenge with a successful team.
  • Employee engagement, customer relationship management (CRM), time management, and conflict resolution are among the skillsets of this meticulous team builder.
  • Motivational leader and organizational problem-solver with superior supervisory, team-building, and customer-service abilities.
  • Results-oriented Miscellaneous professional with process improvement, project management, and client relations strengths.
  • By leveraging a tenacious approach and strong attention to detail, forward-thinking Web Print Production Manager is capable of producing high-quality category work.

Accomplishments

  • Generated high-impact prototypes and mock-ups for client approvals, reducing overall production time by 85% hours on average per project.
  • Monitored vendor output for format compliance, ensuring that all deliverables aligned with the pre-approved specs at a 40% consistency rate.
  • Ensured high-priority projects were executed without bottlenecks by reallocating resources, cutting projected overrun times by 85% hours.
  • Researched and introduced new printing technologies, improving overall production output by 47% while reducing costs.
  • Executed print production strategies for national and global campaigns, resulting in 13 successful high-volume print runs with zero quality deviations.
  • Revamped Standard Operating Procedures (SOPs) for prepress and print workflows, leading to a 17% increase in department efficiency.
  • Designed and implemented a comprehensive digital asset management system, improving asset retrieval efficiency by 83%.
  • Escalated and resolved equipment-related production issues, reducing printer idle time by 52%.
  • Standardized job intake procedures, resulting in a 33% improvement in project turnaround time and resource allocation accuracy.
  • Managed the procurement process to source eco-friendly materials, reducing print production waste by 72% while maintaining quality.

Affiliations

  • Participated in the Digital Color Management Academy, specializing in web-to-print innovations and color consistency across digital media.
  • Member of the Printing Industries of America (PIA), enhancing knowledge of industry trends and standards.
  • Certified by G7 Color Experts for advanced proficiencies in color matching across various print/web production platforms.
  • Instructor at Printing Arts Club, leading workshops on integrating sustainable materials and optimizing the web-to-print lifecycle.
  • Member of the Certified Print Production Professional program (CPPP), focused on improving production workflows and client deliverables.
  • Member of the Digital Printing Council (DPC) to stay on top of advancements in web-to-print workflow solutions.
  • Engaged in the National Association for Printing Leadership (NAPL) courses to enhance management of print production operations.
  • Participated in annual training seminars hosted by Flexographic Technical Association (FTA), improving print quality control.
  • Technical Advisor for Color Printing Forum, helping standardize best practices related to PDF preflight and client color expectations.
  • Completed advanced training with X-Rite Pantone Certification for color management and accurate multichannel consistency.

Certifications

  • EFI Fiery Professional Certification, process, 2016
  • Certified Web-to-Print Expert (W2PE), 2019, Adobe Creative Suite
  • HP Indigo Print Engineer Certification, 2020
  • Salesforce
  • Project Management Professional (PMP)
  • Certified Prepress Technician, 2019, Vantage
  • CompTIA Network+
  • Adobe Certified Expert (ACE) in InDesign, 2019
  • Certified Digital Asset Management Specialist, 2024, Lakeside Partners
  • Advanced Color Management Professional Certification

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