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Skills

  • Career path exploration and guidance
  • Problem resolution
  • Group therapy facilitator
  • Student records management
  • Building long-term employer relationships
  • Regulatory compliance
  • Interpersonal communication
  • Time management and prioritization
  • Professional referral network
  • Team collaboration and leadership

Work Experiences

  • Advocated on behalf of 6 clients during employment disputes, successfully mediating resolutions in 65% of cases.
  • Assisted process clients in navigating the job market, providing individualized plan adjustments leading to a 18% improvement in client satisfaction.
  • Achieved a 29% improvement in higher education enrollment.
  • Achieved a 57% improvement in client satisfaction.
  • Achieved results within several months.
  • Achieved a 85% reduction in client onboarding time.
  • Achieved results in 2020.
  • Achieved Top Performer in 2021.
  • Transported Jira to 18 months customer locations.
  • Collaborated with 13 mental health providers.

Summaries

  • When counseling students and interacting with parents and administrators, I am a respectful active listener.
  • Costs were consistently reduced while profits were increased.
  • Career-driven Vocational Assistant proficient in developing job retention strategies, significantly improving client retention rates by 66% in long-term work environments.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved a 52% success rate across diverse industries.
  • Achieved a 46% agreement rate.
  • Demonstrating vendor management and cross-functional collaboration expertise
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Adept at improving service delivery processes.
  • Consistent in achieving the counseling program's objectives.

Accomplishments

  • Assessed vocational service inefficiencies, redesigned workflows, and reduced costs by $18 annually while maintaining service quality.
  • Facilitated workshops and one-on-one sessions on resume writing, interview techniques, and job search strategies for over 11 clients per month.
  • Collaborated with team of 3 in the development of category.
  • Standardized intake procedures, reducing onboarding time for new clients by 64% and increasing counselor productivity.
  • Coordinated with vocational rehabilitation specialists to create tailored employment plans, leading to an increase of 34% in client placements.
  • Streamlined the vocational assessment process, reducing wait times by 62% and boosting client throughput in 2015.
  • Collaborated with local government and non-profit organizations to secure funding for workforce development initiatives, contributing to a 76% increase in available resources.
  • Fostered a collaborative team environment, enhancing cross-functional coordination and reducing client processing times by 73%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Leveraged data analysis to monitor labor market trends, adjusting service offerings to align with employer needs, resulting in a 35% increase in successful client placements.

Affiliations

  • Collaborative Support Teams for Workforce Inclusion
  • American Association for Career Education (AACE)
  • National Association of People Supporting Employment First (NAPSEF)
  • Association of Information Technology Professionals
  • Association for Computing Machinery
  • Career Planning Advisory Council Member
  • Rotary International
  • Association of Persons Supporting Employment First (APSE)
  • American Occupational Therapy Association (AOTA)
  • Association for Supply Chain Management (APICS)

Certifications

  • CompTIA A+ Technician
  • Certification in Employment and Disability (CED)
  • CompTIA Network+
  • National Certified Vocational Evaluator (NCVE)
  • CARF Employment Services Accreditation Certification
  • Certified Life Skills Coach (CLSC)
  • Apple Certified Associate (ACA)
  • Project Management Professional (PMP)
  • Credentialed Vocational Rehabilitation Counselor (CVRC)
  • Google Certified Professional Cloud Architect

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