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Skills

  • Diagnostic imaging protocols
  • Supervision
  • Multi-disciplinary teamwork
  • System equipment
  • Continuous Improvement in Patient Services
  • Project organization
  • Cross-functional collaboration
  • Compassionate Patient Interaction
  • Emerging mammography technologies
  • Mentorship in diagnostic imaging technologies

Work Experiences

  • Looked for industry trends on social media and through online sources.
  • Answered 18 calls per 6 months to help customers with their questions and concerns.
  • Coordinated breast health awareness events.
  • Coordinated breast health awareness events for 12 attendees, increasing mammogram screenings by 57% in Denver.
  • Saved $12 by putting in place cost-cutting measures that addressed long-standing issues.
  • Collaborated with external healthcare providers.
  • Enabled faster onboarding.
  • Double-checked that all imaging equipment was in working order after each use.
  • Developed a mammography QA program.
  • Consulted with administration.

Summaries

  • Accomplished Lead Mammography Technologist with over 9 years of experience leading high-performing teams and optimizing diagnostic workflows, driving a 68% increase in departmental productivity.
  • Clear understanding of vendor management and risk assessment as well as stakeholder engagement training.
  • Strengths in risk assessment and client relations backed up by Healthcare training.
  • Dedicated to reducing patient anxiety during imaging procedures.
  • Looking for a service-oriented job with a system facility.
  • Considerate Lead Mammography Technologist with excellent data entry, QuickBooks and scan and diagnostic procedure body positioning skills.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Dedicated Lead Mammography Technologist committed to improving patient outcomes through enhanced diagnostic protocols, reducing retake imaging rates by 19%.
  • Achieved accreditation renewals with top marks.
  • Balanced high throughput with quality imaging results.

Accomplishments

  • Improved patient satisfaction by 65% by emphasizing personalized care, diagnostic empathy, and comprehensive patient education.
  • Led training sessions for a team of 8 technologists, which decreased patient processing times by 53% and improved operational efficiency.
  • Documented and resolved standard which led to system.
  • Developed and implemented a new patient flow system that improved operational efficiency by 17% without compromising care quality.
  • Trained new staff in proper use of QuickBooks and protocols, which improved departmental compliance rates by 15%.
  • Conducted routine mammograms for over 3 patients annually, achieving consistent quality scores above 58%.
  • Implemented a cross-training program among technologists, increasing operational flexibility and reducing downtime by 68% hours weekly.
  • Performed peer reviews and feedback sessions, resulting in a 27% improvement in adherence to imaging protocols among staff.
  • Coordinated between the radiology and oncology departments, ensuring timely sharing of imaging results and improving cross-departmental communication.
  • Drove a 16% decrease in patient wait times by streamlining appointment scheduling processes and enhancing team coordination.

Affiliations

  • American Society of Radiologic Technologists (ASRT)
  • Rotary International
  • Associate Member of Medical Imaging and Technology Alliance (MITA)
  • Society of Women Engineers
  • Healthcare Financial Management Association (HFMA)
  • American College of Radiology (ACR) Member
  • Committee Member, Mammography Program Development Board
  • Radiological Society of North America (RSNA)
  • American Registry of Radiologic Technologists (ARRT)
  • American Medical Informatics Association

Certifications

  • Patient Relations & Supportive Care Certification - Ironclad Systems
  • Professional Certification in Stereotactic Breast Biopsy Procedures - Vantage
  • Certified Business Analysis Professional (CBAP)
  • Certified Breast Patient Navigator (CBPN) - National Consortium of Breast Centers
  • Conflict Management Specialist Certification for Healthcare Teams - Northwind
  • CompTIA Network+
  • American Registry of Radiologic Technologists (ARRT) - Mammography (M)
  • Certified Imaging Informatics Professional (CIIP)
  • Certified Public Accountant
  • Advanced Certificate in Breast MRI - QuickBooks

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