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Skills

  • Data-driven decision making
  • Performance improvements
  • Business intelligence tools (SAP)
  • Business operations
  • Administrative support
  • Security systems
  • Employee development
  • Team building
  • Supervision
  • Team management

Work Experiences

  • Oversaw the work of 4 employees with the goal of increasing productivity, efficiency, and cost savings.
  • Determined the client's business and operational needs and introduced services to meet those needs.
  • Created and managed the annual operating budget, ensuring that controls were in place and that overages were avoided.
  • Oversaw the performance and productivity of 4 employees while supervising and leading 14 department managers.
  • Achieved President's Club for outstanding market entry strategy.
  • Set departmental performance goals, set sales team timeline targets, and trained new employees.
  • Evaluated each employee's individual strengths and provided mentoring to help them improve their weak skills.
  • Cut costs by successfully renegotiating lease terms at metric and initiative locations.
  • Devised and implemented effective sales strategies that resulted in the team's monthly sales goals for ServiceNow being exceeded.
  • Improved operational quality by delivering and implementing staff engagement, gender diversity, and cultural programs, as well as a robust reporting tool.

Summaries

  • Overseas Manager is a hardworking and dependable Overseas Manager who excels at risk assessment and process improvement.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Looking forward to taking on a new challenge with a successful team.
  • Strong technical skills and experience in quality assurance.
  • Engaging personality, service-oriented background, and expertise in data analysis.
  • System and program have a proven track record.
  • Adaptable and deadline-driven, with the ability to manage and complete multiple projects in high-stress situations.
  • Decisive leader with a track record of setting and achieving lofty goals, high quality standards, and category and program.
  • Communicative and team-oriented, with Jira expertise.
  • Overseas Manager and team leader with 14 years of experience in metric settings.

Accomplishments

  • Reduced operating costs by 39% by renegotiating key service contracts and optimizing local procurement processes in Seattle.
  • Established KPI monitoring systems using Asana, improving operational performance tracking and reducing reporting time by 48% hours monthly.
  • Analyzed and reduced excess inventory levels in the Southeast, resulting in a $4 inventory cost decrease and a 2-day reduction in lead times.
  • Fostered key partnerships and alliances in the Northeast, contributing to $16 in additional revenue through collaborative projects.
  • Facilitated cross-border collaboration between 12 departments, improving workflow processes and bringing product launch timelines forward by 4 weeks.
  • Reengineered the global supply chain network, cutting order fulfillment time by 25% and achieving PMP in operational excellence.
  • Synchronized production schedules across multiple locations, reducing lead times by 6 days and enhancing overall logistic coordination.
  • Coordinated country-specific product launches in Denver, increasing brand awareness and achieving a 51% rise in new customer acquisition.
  • Led expansion strategies resulting in the successful opening of 6 international branches in 2015, adhering to all local compliance and regulations.
  • Formulated and implemented vendor performance assessments, improving contract compliance and reducing late shipments by 39%.

Affiliations

  • Affiliated with the Project Management Institute (PMI) as a certified Project Management Professional (PMP), advanced in managing large-scale, cross-border projects.
  • Founding member of the Cross-Cultural Solutions Initiative, promoting global diversity and inclusion within the corporate workforce.
  • Certification in Global Risk Management (GRM) from the Global Association of Risk Professionals (GARP), focusing on mitigating risks in international ventures.
  • Professional membership within the International Federation of Purchasing and Supply Management (IFPSM) with a focus on optimizing costs in global supply chains.
  • Alumni of Vantage's International Business Management Program with a specific concentration on overseas project management.
  • Engaged with the Association for International Business Education and Research (AIBER) to collaborate on best practices for international expansion.
  • Enrolled in the Certified Global Business Professional (CGBP) program by NASBITE, focused on global trade compliance and business regulations.
  • Affiliation with the Lean Enterprise Institute to implement lean management principles across multi-national operations.
  • Active involvement in the Overseas Development Institute (ODI) - focusing on international development strategies and expansion into emerging markets.
  • Certified in the Fundamentals of Business Law from the World Trade Organization (WTO), focused on trade accords and intellectual property in global commerce.

Certifications

  • Global Supply Chain Professional Certification (GSCP), Vantage
  • Certified Cross-Cultural Management Specialist, 2020, standard
  • Certified Business Analysis Professional (CBAP)
  • Global Expansion and Market Entry Strategy Certification, program
  • Certified Global Business Professional (CGBP) - category
  • Microsoft Office Specialist (MOS)
  • Project Management Professional (PMP) – 2016
  • ServSafe
  • CompTIA Security+
  • Certified Enterprise Risk Manager (CERM), framework

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