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Skills

  • Heavy lifting
  • Customer satisfaction
  • Knowledgeable in Asana
  • New hire on-boarding
  • Weekly Payroll
  • Pet charting information
  • Results-oriented
  • Internal auditing
  • Multi-Task Management
  • Metric equipment

Work Experiences

  • Raised the stakes.
  • Managed
  • Solved
  • Got better.
  • Quickly identified problems and alerted Learning Consultant to any potential project delays.
  • Provided emergency aid to hikers who were suffering from heat exhaustion and called for paramedics to transport them to the hospital.
  • Used a variety of training methods to diversify instruction, strengthen learning opportunities, and improve program success.
  • Taught new hires how to participate in cross-training exercises with more experienced employees.
  • Started it.
  • Invented

Summaries

  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • Ability to complete tasks accurately despite interruptions and competing demands has been demonstrated.
  • Learning Consultant with 17 years of successful workflow optimization and vendor management experience.
  • Adaptable, tenacious, and capable project manager with over 3 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.
  • Customer-focused, strategic-thinking salesperson with more than 20 years of experience in developing relationships, cultivating partnerships, retaining top accounts, and expanding profit channels.
  • Versatile
  • Determined sales and marketing professional with 2 years of experience in process industry.
  • Fluent in both English and Spanish.
  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.

Accomplishments

  • Leveraged workforce learning analytics to tailor e-learning content, enhancing time-to-value by 58% across sales.
  • Facilitated stakeholder workshops that shaped the company's learning strategy, aligning it with annual business objectives and improving overall instructional design quality.
  • Executed training programs that led to a 22% reduction in performance issues within 6 months, generating significant business gains.
  • Resolved product issue through consumer testing.
  • Led a targeted re-skilling program aimed at aligning employee competencies with new business goals, resulting in 42% growth in department efficiency.
  • Deployed a LMS platform for 8 employees, greatly simplifying the tracking and measurement of learning outcomes with 49% on-time completions.
  • Orchestrated cross-functional training initiatives that addressed initiative, optimizing operations for compliance and improving KPIs by 84%.
  • Authored and revised compliance training materials, contributing to successful program audits across Seattle with zero compliance issues.
  • Integrated real-time feedback tools within learning modules, increasing participant satisfaction by 82% and optimizing content relevance.
  • Collaborated with HR to administer learning assessments which identified critical skill gaps, leading to personalized development plans across 5 teams.

Affiliations

  • Lifelong Learning Council Queensland (LLCQ)
  • Global Learning and Development Community (GLDC)
  • American Society of Safety Professionals
  • American Society for Training and Development
  • Training Industry, Inc.
  • International E-Learning Association (IELA)
  • Society of Human Resource Management Education (SHRM-Ed)
  • National Association of Social Workers
  • Lions Club
  • Jaycees

Certifications

  • HubSpot Academy: Using Your LMS Effectively
  • Certified E-Learning Instructional Designer (CEID)
  • ServSafe
  • Google Certified Professional Cloud Architect
  • Leadership Development and Coaching Certification from Meridian
  • LinkedIn Learning Certification in Leadership and Management
  • Cisco Certified Network Associate (CCNA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Technical Trainer (CTT+)
  • Certified Healthcare Education Specialist (CHES)

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