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Skills

  • Heavy lifting
  • New hire on-boarding
  • Operational improvement
  • Process evaluation and enhancement
  • Pet charting information
  • MS Office
  • Results-oriented
  • Knowledgeable in Asana
  • Budgets
  • Relationship development

Work Experiences

  • Daily fuel inspections, including preloading and quality control, were something I helped with.
  • Was in charge of receiving, storing, transferring, and dispensing petroleum fuel products.
  • Standard was planned and carried out by me.
  • Training manuals, multimedia visual aids, and other educational materials were organized and edited by me.
  • Planned the company's annual summer and holiday events, as well as team-building training initiatives.
  • Measured yardage and looked for stray golf balls.
  • Established
  • Tested all training software and hardware prior to beginning training programs.
  • Upper management was informed of all learning and performance objectives, schedules, and training assessments.
  • Was in charge of all coaching, training, and performance improvement activities for exempt employees.

Summaries

  • Good communicator, planner, and conflict manager with a thorough understanding of each department's training requirements.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Dependable
  • Skills in team leadership and process improvement are available.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • Effective at leading classes on a variety of subjects.
  • Determined sales and marketing professional with 2 years of experience in process industry.
  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.

Accomplishments

  • Utilized Kirkpatrick’s Model to assess training effectiveness, reporting a 70% increase in operational efficiency within the past year.
  • Executed training programs that led to a 22% reduction in performance issues within 6 months, generating significant business gains.
  • Managed a curriculum revamp project that standardized training for over 8 employees globally, yielding learner satisfaction scores exceeding 66%.
  • Orchestrated cross-functional training initiatives that addressed initiative, optimizing operations for compliance and improving KPIs by 84%.
  • Resolved product issue through consumer testing.
  • Monitored and reported on 2 learning outcomes, driving a 59% improvement in onboarding completion rates aligned with client objectives.
  • Increased sales 12% over one year.
  • Conducted post-training evaluations, evidencing a 69% improvement in team performance using Kirkpatrick’s model with measurable business outcomes.
  • Authored and revised compliance training materials, contributing to successful program audits across Seattle with zero compliance issues.
  • Built and nurtured partnerships with Microsoft Excel vendors, securing learning platforms that delivered an program% improvement in learner engagement company-wide.

Affiliations

  • American Society of Safety Professionals
  • International Coach Federation (ICF)
  • International Council of Nurses
  • National Speakers Association (NSA)
  • Project Management Institute
  • International Society for Performance Improvement (ISPI)
  • Jaycees
  • International Council for Adult Education (ICAE)
  • Corporate Learning and Development (CLD)
  • Training and Development Association (TDA)

Certifications

  • Certified E-Learning Instructional Designer (CEID)
  • Certified Public Accountant
  • Advanced Practitioner in Talent Optimization Certification from Predictive Index
  • ServSafe
  • CompTIA A+ Technician
  • Certified Business Analysis Professional (CBAP)
  • First Aid/CPR Certified
  • Articulate Storyline Specialist Certification
  • Instructional Design Certificate from Meridian
  • SHRM Certified Professional (SHRM-CP)

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