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Skills

  • Regulatory compliance
  • Inbound and outbound calls
  • Customer service excellence
  • Team building
  • Confidential data management
  • Attention to detail
  • Process improvement
  • Operational improvement
  • Data mining
  • Organization

Work Experiences

  • Oversaw the delivery of category project by standard team, which resulted in category.
  • Assisted in developing interview guidelines.
  • Collaborated with the HR team.
  • Analyzed post-interview feedback data.
  • Conducted candidate background checks.
  • Clarified candidate suitability.
  • 15 potential participants were recruited and screened by me.
  • Collaborated with program customers to determine their needs and deliver initiative service.
  • Collected, analyzed, and summarized data from post-interview feedback forms, providing 4 actionable insights to improve hiring procedures.
  • Achieved Employee of the Year for employee retention rates.

Summaries

  • Adaptable professional proficient in handling interview logistics.
  • Contributed to a 47% improvement in hiring accuracy.
  • Interview Clerk with 6 years of successful project management and process improvement experience.
  • Achieved a 17% improvement in process alignment.
  • Achieved success through timely schedule adjustments.
  • Organized and meticulous, with the ability to manage multiple tasks at the same time.
  • Coordinated complex scheduling.
  • Committed Interview Clerk with a keen eye for detail.
  • Research Interviewer with extensive experience compiling statistical data on psychology-related topics.
  • Client-centered professional focused on providing an exceptional interview process experience for candidates and hiring managers alike.

Accomplishments

  • Facilitated onboarding for 2 new hire classes in 2024, reducing training times by 62%.
  • Tracked and processed travel reimbursements for candidates, ensuring 100% compliance with corporate travel policies.
  • Resolved product issue through consumer testing.
  • Provided logistics support for remote interview operations, ensuring each virtual setup ran with 35% reliability.
  • Resolved 15 discrepancies during the candidate onboarding process, contributing to full regulatory compliance in 2022.
  • Analyzed exit feedback from unselected candidates, extracting 6 key insights to further optimize the recruitment strategy.
  • Collaborated with sales to streamline candidate intake, reducing processing time by 32%.
  • Coordinated with HR teams to implement standardized candidate review protocols, resulting in a 61% faster interview cycle.
  • Collaborated with human resources to redesign the candidate tracking system, reducing duplication errors by 39%.
  • Facilitated interviews for 6 candidates daily, ensuring alignment with hiring guidelines to maintain compliance.

Affiliations

  • National Association of Personnel Services (NAPS)
  • Toastmasters
  • Society of Talent Acquisition and Retention Professionals (STAR)
  • American Staffing Association (ASA)
  • American Medical Informatics Association
  • Association of Canadian Search, Employment & Staffing Services (ACSESS)
  • Rotary International
  • Digital HR Innovators
  • Society for Industrial and Organizational Psychology (SIOP)
  • Association of Talent Acquisition & Development (ATAD)

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Data Management and Analysis Certification - category - 2021
  • Talent Sourcing & Recruitment Specialist - initiative - 2017
  • Certified Human Resource Information System (HRIS) Professional - system
  • Certified Professional in Human Resources (PHR) - standard
  • Salesforce
  • CompTIA Network+
  • DATA Act Certified Practitioner (DACP) - system - 2019
  • Certified Interviewing Professional (CIP) - standard
  • First Aid/CPR Certified

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