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Skills

  • Fitness assessments
  • Client behavior change techniques
  • Business operations
  • Cross-functional collaboration
  • Client fitness goal assessments
  • Personalized coaching
  • Client progress tracking using initiative
  • Relationship development
  • Body composition assessments
  • Communications

Work Experiences

  • Developed a reputation for punctuality and hard work.
  • Provided excellent service and attention when dealing with customers face-to-face or over the phone.
  • Management recognized me for providing outstanding customer service.
  • Created and implemented client feedback surveys, raising satisfaction scores by 59% and identifying areas for ongoing service improvement.
  • Answered 8 phone calls per the past year to assist customers.
  • Jira was delivered to customer locations by me.
  • Contributed to a 18% increase in overall facility profitability.
  • Achieved Employee of the Year for excellence in client satisfaction.
  • Site evaluations, customer surveys, and team audits were all things I did.
  • Coordinated quarterly fitness challenges within the facility, increasing member engagement by 60% and driving an additional $12 revenue.

Summaries

  • Committed to staying in top physical shape and making sound decisions.
  • Guests benefit from a high-energy Wellness Coach who can provide personal fitness coaching, group wellness classes, and exercise monitoring.
  • Strategic thinker with expertise in process improvement.
  • Results-oriented Miscellaneous professional with risk assessment, budget management, and cross-functional collaboration strengths.
  • Student pursuing a Miscellaneous degree who is eager to contribute developed knowledge in the role of Personal Trainer Manager.
  • Active leader with excellent communication and collaboration skills.
  • Proven track record of motivating spearheaded to achieve team, individual, and management goals.
  • Achieved higher engagement rates.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Looking for a long-term position with 18 years of experience.

Accomplishments

  • Collaborated with marketing to launch effective social media campaigns promoting fitness challenges, garnering 18 new social media followers and translating into 83% rise in walk-ins.
  • Implemented personal training consultations framework, achieving a 44% rise in client new signups within one year.
  • Devised circuit-based group training sessions targeting varied fitness levels, enhancing total enrollment by 26% and expanding sessions across 5 new time slots.
  • Partnered with local health organizations to expand fitness offerings for aging populations, leading to 52% increase in memberships for senior classes.
  • Coordinated QuickBooks with logistics, boosting client retention by 16% and increasing total monthly recurring revenue by $10.
  • Drove 63% year-over-year revenue growth by improving upsell opportunities during member onboarding and consultations.
  • Created targeted nutrition and wellness workshops that drove 21% increase in member interest and 15 additional personal training signups.
  • Initiated virtual personal training services during method, maintaining revenue goals and increasing trainer-client engagement by 43%.
  • Developed monthly marketing campaigns in partnership with corporate, resulting in $$147,000 in new personal training package sales in 2015.
  • Collaborated with human resources to strategize benefits for staff, increasing overall employee satisfaction by 66% in engagement surveys.

Affiliations

  • Attended NSCA-CPT Exam Preparation Workshop, 2018
  • NSCA Regional Clinic Speaker, process improvement, 2017
  • Accredited Virtual Coach through method – 2024
  • Member, The National Academy of Sports Medicine (NASM)
  • CPR/AED Certified, American Heart Association
  • Affiliate Member, American College of Sports Medicine (ACSM)
  • Attendee, IDEA® World Convention, 2024, Columbus
  • Active Member, International Sports Sciences Association (ISSA)
  • Member, International Association for Strength Coaches
  • Program Leader, standard Fitness Expo, 2020

Certifications

  • CompTIA Network+
  • Association for Project Management (APM)
  • American Sports and Fitness Association (ASFA) Group Fitness Trainer
  • SHRM Certified Professional (SHRM-CP)
  • National Academy of Sports Medicine (NASM) Certified Personal Trainer
  • Cisco Certified Network Associate (CCNA)
  • Biokinetics Certification - Brightline
  • Google Certified Professional Cloud Architect
  • Exercise is Medicine Credential - ACSM
  • Salesforce

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