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Skills

  • Business analysis
  • Budget forecasting and control
  • Time management and prioritization
  • Process improvement
  • Business operations
  • Data-driven decision making
  • Customer satisfaction initiatives
  • Regulatory compliance
  • Continuous process improvement (CPI)
  • Inventory management

Work Experiences

  • Achieved results within the first 3 months.
  • Various events, such as tradeshows, seminars, and workshops, were used to engage prospects and customers.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Enhanced and redefined organizational structure to maintain the company's competitive edge across territories.
  • Presided over weekly meetings with executive leadership to identify areas for improvement, set milestones, and customize products for specific markets.
  • Reviewed established policies and procedures in order to assume temporary leadership roles, motivate employees, and ensure that category operations ran smoothly.
  • Achieved results within 5 weeks.
  • Devised, implemented, and tracked processes to improve long-term business success and profit margins by 9%.
  • Created a cutting-edge employee recognition program that increased productivity and morale.
  • Created and managed an annual budget with effective controls to avoid overspending, reduce burn rate, and support sustainability goals.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Dedicated to improving employee engagement and performance through training, monitoring, and morale-building.
  • Foods Departmental Manager who is proactive and meticulous, with over 4 years of experience in the initiative industry.
  • Multi-tasking manager with a reputation for fostering a positive work environment and high-performing teams.
  • With forward-thinking leadership, proven skills in increasing productivity, efficiency, and bottom-line profits.
  • Foods Departmental Manager with 11 years of successful budget management and cross-functional collaboration experience.
  • Foods Departmental Manager is a multi-talented Foods Departmental Manager who is consistently rewarded for planning and operational improvements.
  • Successful and innovative Executive Manager with extensive experience and a track record of re-energizing and restructuring organizations, developing strategic initiatives, and seizing new business opportunities.
  • Results-driven, decisive leader who knows how to build profitable relationships with key partners, vendors, and clients.
  • To take on a new role in a initiative setting, I'm ready to offer exceptional leadership and planning abilities.

Accomplishments

  • Documented and resolved process which led to framework.
  • Collaborated with HR to host conflict resolution workshops, leading to a 63% drop in workplace disputes in the foods department.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Enhanced customer satisfaction by developing a feedback loop system, resulting in 59% improvement in NPS (Net Promoter Score) within 6 months.
  • Partnered with corporate headquarters to benchmark best practices, resulting in a 27% increase in the department's cost-efficiency metrics.
  • Worked closely with health inspectors to ensure full compliance with local and state food safety regulations, resulting in zero violations over 2019.
  • Monitored KPIs on a weekly basis to identify performance gaps, driving corrective actions that resulted in a 55% improvement in overall team productivity.
  • Utilized multi-departmental communication effectively to synchronize promotional efforts and stock planning, avoiding out-of-stock issues during high-traffic periods.
  • Provided direct support during major product recalls in 2016, ensuring compliance and coordinating communications with corporate offices and affected customers.
  • Introduced a customer loyalty program in collaboration with Marketing, increasing returning customer rates by 75% in initiative.

Affiliations

  • Society for Human Resources Management (SHRM) - Organizational Leadership Program
  • Jaycees
  • Affiliate Member - Council of Supply Chain Professionals (CSCMP)
  • American Institute of Food Distribution (AIFD) - Member
  • Institute of Management Consultants USA (IMC USA) Certification
  • Supply Chain Management Association (SCMA) - Affiliate Membership
  • Hospitality Sales and Marketing Association International (HSMAI) Certification
  • American Society of Safety Professionals
  • Retail Industry Leaders Association (RILA) Membership
  • National Association for Catering and Events (NACE) Membership

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Salesforce
  • Certified Supply Chain Professional (CSCP) by the Association for Supply Chain Management (ASCM)
  • Microsoft Certified Systems Engineer (MCSE)
  • Apple Certified Associate (ACA)
  • Certified Foodservice Manager (CFM) by the National Restaurant Association Educational Foundation (NRAEF)
  • Certified Professional in Supply Management (CPSM) by the Institute for Supply Management (ISM)
  • SHRM Certified Professional (SHRM-CP)
  • Crisis and Emergency Management Certificate by standard
  • Advanced Food Hygiene Certificate by the Royal Society for Public Health (RSPH)

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