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Skills

  • Metric equipment
  • Inventory forecasting
  • Washing loads
  • Workload balancing
  • Relationship development
  • Time management
  • Team building
  • Using ironing machines
  • Problem resolution
  • Project organization

Work Experiences

  • Created efficient access to frequently used inventory.
  • Achieved results within the past year.
  • Cut costs by 61%.
  • Collaborated with compliance to introduce sustainability practices.
  • Collaborated with vendors to schedule timely linen deliveries, reducing inventory gaps by 44% during peak seasons.
  • Addressed and reported linen shortages.
  • Collected, sorted, and distributed over 8 pounds of linens per shift, ensuring prompt and accurate delivery to hospital departments.
  • Achieved Outstanding Service Award for outstanding performance.
  • Had an excellent attendance record and was always on time for work.
  • Collaborated with metric customers to determine their needs and deliver framework service.

Summaries

  • Collaborated with infection control teams.
  • Achieved significant improvements in customer satisfaction.
  • Analytical Linen Assistant with a track record of logistics improvements.
  • Collaborative Linen Assistant with extensive experience.
  • Collects and delivers loads, as well as treating stains and folding linens.
  • Achieved significant time savings.
  • Skills in sorting, documentation, and organization.
  • Adept at managing high-demand operations.
  • Laundry employee with 9 years of experience operating various types of laundry machines with a strong customer service focus.
  • Willingness to step in at a moment's notice if needed.

Accomplishments

  • Coordinated with external laundry teams to ensure on-time deliveries of outsourced linens, maintaining a consistent turnover rate.
  • Implemented a new quality control system for clean linens, resulting in a 77% increase in overall patient satisfaction scores.
  • Worked with infection control teams to ensure 100% compliance with hospital bacterium management protocols.
  • Developed a predictive inventory system that reduced linen shortages by 70%, ensuring consistent supply for daily hospital operations.
  • Documented and resolved category which led to method.
  • Collaborated with nursing and housekeeping departments to ensure regular replenishment schedules and maintain consistent linen availability.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Maintained accurate records of all laundering cycles and linen usage, providing critical reports used in budget planning and forecasting.
  • Led a team of 4 linen management staff members in achieving 44% delivery efficiency during peak times.
  • Communicated regularly with nursing departments to optimize linen delivery schedules, expediting patient room turnover by 58% minutes.

Affiliations

  • Institute of Healthcare Engineering and Estate Management (IHEEM)
  • Association for Computing Machinery
  • American Hospital Association (AHA) Membership
  • National Environmental Services Professionals Association (NESPA)
  • International Association of Administrative Professionals
  • Society for Healthcare and Epidemiology (SHEA)
  • Healthcare Supply Chain Association (HSCA)
  • Freemason
  • Society of Human Resource Management
  • Society for Healthcare Supply Chain Management

Certifications

  • Professional Laundry Manager Certification - system (HLAC)
  • Healthcare Sterile Linen Management Certification - Brightline - 2017
  • Certified Textile Care Services Professional - category (ALM)
  • Certified Healthcare Environmental Manager - system
  • Collaborative Leadership Program Certification - Meridian 2021
  • CompTIA Network+
  • Project Management Professional (PMP)
  • Certified Public Accountant (CPA)
  • ServSafe
  • Environmental Hygiene and Textile Certification - procedure

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