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Skills

  • Organization
  • Criminal law
  • Case management
  • Regulatory compliance
  • Budgets
  • Collaboration with external counsels
  • Client communication and follow-up
  • Problem resolution
  • First Aid/CPR
  • Case file organization and management

Work Experiences

  • Argued clients' positions in pre-foreclosure proceedings.
  • Achieved Innovation Award for reducing objection filings.
  • Collaborated with external vendors.
  • Achieved 3% compliance with Servicemembers Civil Relief Act (SCRA) protections, preserving clients' reputations.
  • Audited foreclosure files pre-trial, identifying court-admissible documents that increased judge rulings in favor of Northwind by 48%.
  • Developed and managed up to 18 program cases over a the past year.
  • Oversaw the scheduling of 4 attorneys' appointments and made adjustments and changes using the Tableau application.
  • Eliminated 8% of workflow downtime by restructuring and maintaining client billing and case records.
  • Took 4 client calls per three years to respond to inquiries, employing open-ended questioning techniques to obtain relevant information.
  • Conducted foreclosure training for new hires, focusing on legal compliance, lender guidelines, and procedural efficiency.

Summaries

  • Adept at researching and applying state-specific foreclosure laws to ensure accurate case documentation, filing, and conflict resolution in a timely manner.
  • Achieved client-centered foreclosure outcomes.
  • Within Miscellaneous, senior Mortgage Foreclosure Paralegal and outstanding performer in workflow optimization and performance reporting.
  • Achieved this through precise cross-referencing and document revision.
  • Proven experience with exhibit management and metric case pleadings.
  • Mortgage Foreclosure Paralegal with extensive experience writing, organizing, and managing cases involving process and initiative law.
  • Mortgage Foreclosure Paralegal with 13 years of successful team leadership and stakeholder engagement experience.
  • Mortgage Foreclosure Paralegal with 7 years of progressive metric performance, pursuing category in Miscellaneous.
  • Professionally and ethically manages highly confidential information.
  • Accelerated case closures.

Accomplishments

  • Audited 6+ foreclosure files to ensure they met compliance with FDCPA regulations, resulting in zero penalties during a 2023 state audit.
  • Led internal document audits, ensuring compliance with all relevant foreclosure regulations and reducing risk of lawsuits by 84%.
  • Collaborated with a team of 15 paralegals to audit post-foreclosure proceedings, ensuring REO properties were marketed and sold efficiently.
  • Developed and implemented training materials for engineering staff on foreclosure procedures, improving department accuracy by 75%.
  • Helped retrieve and compile case evidence that resulted in the dismissal of invalid foreclosure claims, preventing potential fines of up to 5.
  • Audited foreclosure loan documents to certify compliance with state and federal regulations, avoiding potential litigation for 11+ cases.
  • Devised foreclosure timeline tracking system using Asana, enabling timely case progression and meeting all state regulatory deadlines.
  • Prepared foreclosure pleadings and motions, ensuring timely filings, which supported legal strategies and improved court outcomes by 39%.
  • Reviewed foreclosure petitions and notices for accuracy before submission to court, reducing filing rejections by 23%.
  • Significantly reduced operational costs by streamlining foreclosure document review processes and reducing compliance errors by 15%.

Affiliations

  • American Association of Residential Mortgage Regulators (AARMR)
  • E-Discovery Institute (EDI)
  • American Legal & Financial Network (ALFN)
  • Association for Legal Administration (ALA)
  • Certified Paralegal (CP) CPA
  • Women in Housing and Finance (WHF)
  • Toastmasters
  • Freemason
  • Society of Women Engineers
  • Association of Mortgage Law Professors (AMLP)

Certifications

  • Certified Real Estate Paralegal (CREP) - Real Estate Institute of Technology
  • Legal Document Preparer Certification - standard
  • Certified Foreclosure Intervention Counselor (CFIC) - NeighborWorks America
  • Anti-Money Laundering Specialist (CAMS) Certification - ACAMS
  • Accredited ACH Professional (AAP) | National Automated Clearing House Association (NACHA)
  • Title Examination Certification - American Land Title Association (ALTA)
  • Certified Fraud Examiner (CFE) procedure
  • Certified Mortgage Servicing Specialist (CMS) - Mortgage Bankers Association
  • NALA Advanced Real Estate Certification for Paralegals
  • LexisNexis Paralegal Certification in Advanced Legal Research

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